EMAY OTEL

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's strategic location, noting its proximity to Forum Mall and the airport, which facilitates access to services and transportation.

• The staff's friendly demeanor and helpfulness are often highlighted, with mentions of assistance with tours and information.
• The convenient location, particularly its closeness to Forum Mall, is a recurring positive point for guests.
• Many visitors commend the cleanliness of the rooms and common areas during their stay.
• Some rooms are noted for offering pleasant views, enhancing the overall accommodation experience.

Areas to improve

Arab guests encounter challenges related to the small size and narrowness of rooms, alongside observations concerning facilities and certain service aspects.

• A significant number of guests express dissatisfaction with the small room sizes.
• The absence of a bidet spray in bathrooms is a frequently mentioned and inconvenient issue for many visitors.
• Concerns are raised about sound insulation, with noise from outside or adjacent rooms being audible.
• Some rooms are noted as needing maintenance, with complaints about bathroom odors or minor malfunctions.

What guests love

Saudi guests frequently praise the hotel's convenient location near Forum Mall and the airport, alongside the friendly and helpful staff.

• The hotel's strategic location, especially its proximity to Forum Mall accessible by foot, is appreciated.
• Staff members are consistently noted for their welcoming and cooperative demeanor, with particular thanks for Arabic speakers.
• The general cleanliness of the hotel is highlighted as a positive aspect of the stay.
• Some visitors found the hotel offered good value for the price paid.

Areas to improve

Saudi guests report issues with small room sizes, bathroom concerns, and some noise disturbances during their stay.

• Many guests find the rooms to be narrow and small in size, often not meeting expectations for the price.
• Complaints about the absence of a bidet spray in bathrooms are frequent, alongside drainage issues or unpleasant odors.
• Some visitors note noise from the street or adjacent rooms due to inadequate sound insulation.
• The breakfast buffet is described by some as limited in variety or quality.

What guests love

Emirati guests appreciate the hotel's prime location, close to shopping centers and the airport, along with its high cleanliness standards and good staff service.

• The hotel boasts a strategic location, making it easy to access many places.
• Guests praise the cleanliness of rooms and facilities, noting a fresh scent.
• Proximity to malls and stores is highlighted as a significant advantage.
• Staff are commended for their good service and welcoming demeanor.

Areas to improve

Some Emirati guests note that room sizes are small, with comments regarding the need for minor maintenance in rooms and air conditioning, alongside a perceived high price for the value.

• Many visitors find the room dimensions to be small and somewhat cramped.
• A need for minor room maintenance, including air conditioning units, was observed.
• Some guests feel the accommodation price is high relative to the offered value.
• Concerns were raised about occasional room cleanliness issues, particularly in bathrooms.

What guests love

Kuwaiti guests appreciate the hotel's prime location, noting its proximity to key shopping areas as a significant advantage for their stay.

• The hotel's strategic location offers convenient access to shopping destinations.
• Some visitors found their accommodation experience to be comfortable.
• The hotel is considered suitable for both couples and families.

Areas to improve

A number of Kuwaiti visitors pointed out that the rooms are small in size, with some also mentioning concerns regarding the bed quality and room cleanliness.

• The rooms are noted for being compact and lacking sufficient space.
• The quality of the beds did not meet expectations for some guests.
• Some aspects of room cleanliness were found to be below the desired standard.

What guests love

Omani guests appreciate the hotel's prime location near Forum Mall, making it an ideal base for exploring Trabzon with ease. The cleanliness of the property and the helpfulness of the staff are also highlighted.

• The strategic location near the mall offers convenient access to shopping and entertainment.
• Rooms are clean, with some offering pleasant sea views.
• Staff members are friendly and cooperative, providing valet parking service.
• Good value for money enhances the overall enjoyable stay.

Areas to improve

Some Omani guests noted that the hotel could benefit from minor maintenance, and that breakfast options are limited and may not suffice for latecomers. Some rooms were also described as small, with occasional issues regarding noise insulation.

• A few guests mentioned the need for minor maintenance in certain areas.
• Breakfast variety is limited and might not satisfy all preferences.
• Some rooms are small, and bathrooms could use updates.
• Street noise can be audible in some rooms.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower
• Linens

Where it is

kalkınma mahallesi milli egemenlik caddesi no:4, 61080 Trabzon, Turkey