Empire Suite Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's prime location, its proximity to attractions and transport, and the welcoming, helpful nature of the staff.

• The location is good, conveniently close to tram stations and major tourist sites.
• Staff members are consistently described as friendly, cooperative, and very helpful.
• Rooms are spacious and clean, offering a comfortable stay for various travelers.
• The hotel provides good value for money, appreciated by many guests.

Areas to improve

A few guests noted the need for some hotel renovations, with comments regarding small bathroom sizes or repetitive breakfast options.

• Some guests mentioned the need for updates to certain hotel areas and furnishings.
• The bathrooms are described by some as being rather small in size.
• Breakfast options were occasionally found to be limited or repetitive.
• Occasional issues were noted regarding room cleaning timing or thoroughness.

What guests love

Saudi guests praise the hotel's convenient location near markets and services, alongside the staff's polite and welcoming demeanor.

• The hotel boasts a strategic location, facilitating easy access to tourist attractions and shopping areas.
• Guests highlight the staff's friendly nature and helpfulness in meeting their needs.
• Rooms are noted for their cleanliness and spaciousness, with attention paid to guest comfort.
• The accommodation offers good value for the price.

Areas to improve

Some Saudi visitors noted that the surrounding area might feel less comfortable at night, with comments regarding furniture updates and room cleaning schedules.

• A few guests suggested that the furniture in the rooms could benefit from updating.
• The room cleaning service was occasionally perceived as being random.
• Some mentioned that the curtains could be improved to better block out sunlight.

What guests love

Emirati guests praise the hotel's prime location and its convenient spot, alongside the welcoming and helpful nature of the reception staff and service.

• The location is ideal and situated in a strategic place.
• Staff members are very friendly and accommodating.
• Reception and service, particularly from individuals like Mr. Basher, were outstanding.
• Families enjoyed their extended stays.

Areas to improve

Some Emirati guests noted limited breakfast options and experienced concerns regarding the security of personal belongings, alongside higher prices for certain services.

• Breakfast offerings were limited.
• There were concerns about personal items going missing.
• Prices for day tours and airport taxis were high.

What guests love

Kuwaiti guests highlight the hotel's convenient location, proximity to major attractions and transport, and the accommodating nature of the staff.

• Staff members are helpful and provide good service.
• The hotel is clean and conveniently located near trams and the port.
• Its position is ideal for walking to Hagia Sophia and the Blue Mosque.

Areas to improve

Some guests encountered a negative experience regarding room cleanliness and the staff's response to complaints.

• Hair was found in the bathroom, indicating a lack of cleanliness.
• Staff response was unsatisfactory when a cleaning issue was reported.
• The cleaning experience was poor, despite the good location.

What guests love

Qatari visitors praise the hotel's prime location, especially for families, highlighting spacious rooms and responsive staff.

• The hotel's location is ideal for families and convenient for accessing key areas.
• Rooms are generously sized, offering ample space for a comfortable stay.
• Staff members are friendly and responsive, providing helpful service.
• good and reliable WiFi connectivity is available for all guests.

Areas to improve

A few Qatari guests noted that certain hotel facilities could benefit from updates, with some mentioning compact bathroom sizes.

• Bathrooms in some rooms are noted as being a bit small.
• Some visitors suggested that parts of the hotel are in need of renovation.
• Breakfast service was not available for certain guests.

What guests love

Bahraini guests frequently praise the hotel's convenient location and the genuinely welcoming staff, noting the high standard of services.

• The hotel's prime location is consistently highlighted as a major advantage.
• Visitors appreciated the warm welcome and top-notch service from the staff.
• Many guests found the experience satisfying and worth returning for.

Areas to improve

Some Bahraini visitors noted issues with unsatisfactory breakfast offerings and the condition of certain amenities, such as aged towels.

• A lack of breakfast or its poor quality was a recurring concern for some guests.
• Food served in the restaurant was sometimes reported as cold and the area not clean.
• Bathroom towels were described as old and showing signs of wear.
• Essential items like an iron were unavailable upon request.

What guests love

Omani guests appreciate the hotel's prime location near key attractions and services, alongside spacious rooms and helpful, friendly staff.

• The central location offers easy access to dining and sights.
• Rooms are noted for being spacious and comfortable.
• Staff members are friendly and cooperative.
• Breakfast is good and offers variety.

Areas to improve

Some Omani visitors noted limited views, while others experienced repetitive breakfast offerings or unmet personal requests.

• The view from some rooms faces an adjacent building.
• Breakfast options can become repetitive daily.
• Certain staff members did not always attend to guest needs.
• Airport shuttle service was not provided as advertised.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Hobyar Mah. Ankara Cad. Dervisoglu Sokak No:7 Sirkeci , Fatih, 34112 Istanbul, Turkey