Emporium Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the hotel's convenient location, noting its proximity to key shopping areas and attractions, alongside the helpfulness of the staff.

• The location is ideal, very close to the metro and major shopping centers.
• Staff members are consistently described as friendly and supportive.
• The hotel offers good value for the money spent.
• Guests generally appreciate the breakfast service provided.

Areas to improve

Some Arab guests encountered issues with room maintenance, particularly concerning air conditioning functionality and occasional cleanliness concerns.

• Complaints were noted regarding air conditioning malfunctions and effectiveness.
• Some visitors reported cleanliness issues in their rooms upon arrival.
• Guests experienced difficulties with taxis reaching the hotel entrance directly.
• Occasional unpleasant odors were mentioned in the bathrooms.

What guests love

Saudi guests frequently highlight the hotel's convenient location, noting its proximity to key attractions and the friendly service provided by the staff.

• The location is strategic and close to important visiting spots.
• Staff members are helpful and provide good service.
• Room service was attentive and met guest needs.
• The value for money is considered good.

Areas to improve

Some Saudi visitors encountered issues with room cleanliness, air conditioning functionality, and inadequate soundproofing, which impacted their overall comfort.

• Some rooms lacked adequate cleanliness upon arrival.
• Guests experienced recurring problems with the air conditioning system.
• Poor sound insulation led to disturbances from external noise.
• The quality of the bed linen was not satisfactory for some.

What guests love

Emirati guests praise the hotel's prime location, offering convenient access to shopping areas and key attractions, complemented by the staff's helpfulness.

• The location is good for shopping and close to public transport.
• Staff are cooperative and provide valuable assistance to visitors.
• Rooms are spacious and feature large windows for fresh air.
• Breakfast is satisfying with good options.

Areas to improve

Some Emirati guests encountered issues with in-room Wi-Fi service and occasional operational challenges with hotel facilities.

• Wi-Fi service experienced disruptions within the rooms.
• Some guests noted occasional odors in the bathrooms.
• Air conditioning issues affected room comfort for some families.
• Access to certain rooms involved extra steps before reaching the lifts.

What guests love

Kuwaiti guests appreciated the hotel's prime location, noting its good proximity to metro stations and attractions for easy city exploration.

• Visitors highlighted the hotel's strategic location.
• Rooms were described as clean and comfortable.
• Staff members were noted for being helpful.
• The breakfast offered was considered good.

Areas to improve

Some Kuwaiti guests encountered issues with air conditioning and facility maintenance, which impacted their overall comfort during their stay.

• Several visitors reported problems with the air conditioning system.
• There were mentions of facilities requiring maintenance.
• One door was noted as being difficult to open.

What guests love

Qatari guests appreciated the hotel's prime location and proximity to key attractions, highlighting the friendly service and good cleanliness.

• The hotel's location is ideal for exploring attractions.
• Staff members were noted for their welcoming and helpful service.
• The hotel is clean and offers a good breakfast.

Amenities

• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Shower

Where it is

Ordu Cad. No:11 Beyazıt, Fatih, 34126 Istanbul, Turkey