Era Palace Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests found their stay at Era Palace Hotel to be a positive experience, highlighting the friendly and helpful reception staff who ensured a smooth check-in.
- The hotel is situated in a vibrant area with convenient access to shops and services.
- The on-site restaurant was noted as a pleasant dining option.
- Overall service was good, contributing to a satisfying guest experience.
Areas to improve
A few guests noted concerns regarding cleanliness and the condition of the furniture, with some finding the breakfast offerings to be basic.
- Cleanliness standards were not consistently met according to some reviews.
- The furniture was described as worn and in need of updating.
- Breakfast options were considered modest, with a heavy reliance on cheese.
What guests love
Saudi guests found their stay at Era Palace Hotel to be very satisfying, highlighting the friendly service and a prime location offering convenient access to amenities.
- Welcoming and helpful reception staff facilitated a smooth check-in process.
- The hotel boasts a lively location with easy access to shops and the metro.
- The restaurant provided a pleasant dining experience within the hotel.
Areas to improve
A few Saudi guests noted that the furniture could be updated and that breakfast options were somewhat limited.
- Some furniture pieces were observed to be worn and in need of refurbishment.
- Breakfast was modest, with a notable emphasis on various types of cheese.
What guests love
Emirati guests found the hotel's general setting to be a good place for their stay.
- The overall ambiance of the place was appreciated by Emirati visitors.
Areas to improve
Some Emirati visitors expressed concerns regarding cleanliness and the hotel's suitability for families.
- Guests noted that the level of cleanliness was not satisfactory.
- The hotel was perceived as not being family-friendly by some visitors.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (59)
- Linens
- Wardrobe or closet
- City view
- View
- Terrace
- Electric kettle
- Clothes rack
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Minibar
- Restaurant
- Tea/Coffee maker
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safe
- Shuttle service
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproofing
- Car rental
- Laptop safe
- Packed lunches
- Soundproof rooms
- Elevator
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Room service
- Upper floors accessible by elevator
Where it is
Atatürk Mah. Alemdağ Cad. No:112 Ümraniye, Umraniye, 34764 Istanbul, Turkey