Esa Apart Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Guests frequently praise the hotel's convenient location near the main square and commend the staff for their friendly and helpful service.

• The central location provides convenient access to key amenities and attractions.
• Staff members are consistently described as welcoming and cooperative.
• Apartments are noted for being spacious and well-equipped for families.
• Overall cleanliness of the property is a recurring positive comment.
• The value for money is considered good by many visitors.

Areas to improve

Some guests report difficulties with the hotel's uphill access and mention issues concerning essential services like Wi-Fi and cleaning.

• Accessing the hotel involves an incline, which can be challenging for elderly guests.
• Wi-Fi signal strength is noted as weak and inconsistent at times.
• There are comments regarding the absence of room service or breakfast options.
• Certain apartments have experienced unpleasant odors or require minor maintenance.
• Occasional issues arise with the availability or usability of parking spaces.

What guests love

Saudi visitors praise the hotel's prime location near the main square and the friendly, helpful service provided by the staff.

• The strategic location offers good proximity to the city center and essential amenities.
• Guests appreciate the kindness and cooperation of the reception staff, particularly Jamal, Maher, Anas, and Elias.
• Apartments are noted for good cleanliness and spaciousness, with some useful facilities available.
• Visitors value the availability of well-equipped, ample rooms, often featuring comfortable balconies.

Areas to improve

Some Saudi visitors encountered challenges with the elevated location and access, alongside minor issues regarding apartment cleanliness or amenities.

• The route to the hotel involves a steep incline, which can be difficult for elderly guests.
• A few guests reported unpleasant odors in certain apartments or a lack of specific supplies.
• Inconsistencies between advertised apartment photos and the actual units were noted.
• Some apartments were described as cramped or lacking certain essential furnishings.

What guests love

Emirati guests praise the apartment hotel for its spaciousness and prime location, complemented by the staff's friendly and professional service.

• The apartments offer ample space, making them well-suited for families.
• The location is conveniently close to central areas and amenities, with added security from a nearby police station.
• Guests highlight the staff's welcoming nature, consistent cooperation, and constant availability to assist.

Areas to improve

Some Emirati guests encountered issues with cramped bathroom spaces and poor Wi-Fi signal, alongside observations regarding dated furnishings.

• Several guests noted that the bathrooms were very small and inconvenient to use.
• The Wi-Fi signal was frequently weak and unstable.
• Comments were made about some furniture being old, and occasional issues with booking arrangements.

What guests love

Kuwaiti visitors praise the apart hotel's convenient location, noting its proximity to the main square and easy access to essential amenities.

• Guests highlight the staff's helpfulness and prompt service, commending their good conduct and cooperation.
• The apartments are well-equipped with facilities suitable for families, including a washing machine.
• The convenient central location is a key advantage, reachable within a few minutes' walk.

Areas to improve

Some Kuwaiti guests noted minor issues concerning cleanliness and sound insulation, alongside some small facility drawbacks.

• Unpleasant odors were reported in some bathrooms, impacting the stay experience.
• A few guests mentioned discomfort with the double beds and observed dirtiness on walls in certain rooms.
• Sound insulation between rooms was occasionally found to be weak, potentially causing disturbance.

What guests love

Qatari guests appreciate the comfortable and clean apartments, noting the well-equipped facilities including a kitchen, washing machine, and spacious balcony.

• The apartments are fully equipped for a comfortable stay.
• An outdoor garden with games and nearby restaurants is available.
• Many guests express a desire to rebook their stay.

Areas to improve

Some Qatari visitors encountered challenges with the property's location and accessibility, alongside comments regarding cleanliness standards and staff interaction.

• The road leading to the main square can be tiring, particularly for the elderly.
• Some guests noted that the overall location was not ideal.
• Comments were made regarding the level of cleanliness and staff service.

What guests love

Omani guests frequently praise the hotel's convenient location near the main square and highlight the staff's consistently helpful and welcoming demeanor.

• The strategic location provides convenient access to the square and nearby markets.
• Staff members are noted for their friendly assistance and cooperative attitude.
• Apartments are spacious and well-equipped, offering a comfortable stay for families and couples.

Areas to improve

A few Omani visitors mentioned minor inconveniences regarding parking accessibility and room amenities, suggesting areas for improvement.

• Parking facilities are sometimes noted as being a distance from the apartments.
• Some rooms could benefit from better ventilation or soundproofing from street noise.
• There were suggestions for updating bed linens and enhancing bathroom lighting in certain units.

Amenities

• Coffee machine
• Cleaning products
• Electric kettle
• Washing machine
• Refrigerator
• Linens
• Wardrobe or closet
• Toilet paper

Where it is

Gazipaşa Mah. Tekke camii sok. no:3 ortahisar, 61200 Trabzon, Turkey