Euphrates Hotel Bursa
Hotel in İhsaniye, Turkey
What Arab guests said
What guests love
Arab guests appreciate the courteous service provided by some staff members, who are noted for their efforts to assist visitors. The hotel's proximity to amenities and central areas is also a positive aspect.
- Some staff members are praised for their welcoming attitude and helpfulness.
- The hotel's location is considered convenient due to its closeness to services.
- A few guests highlighted positive interactions with specific hotel employees.
Areas to improve
Many Arab guests encountered significant issues regarding room quality and essential services, including poor Wi-Fi, outdated furniture, cleanliness concerns, and problems with air conditioning or hot water functionality.
- Guests reported a very weak and unreliable Wi-Fi connection.
- The furniture in some rooms is described as old and in poor condition.
- Some rooms lacked adequate ventilation or suffered from unpleasant odors.
- Visitors noted issues with hot water availability and weak water pressure.
- Several guests mentioned poor treatment from Turkish staff and a lack of parking facilities.
What guests love
Saudi visitors appreciated the friendly and attentive service from the hotel staff, contributing to a pleasant stay.
- The staff's welcoming demeanor and helpfulness.
- Prompt responses to guest requests.
- The hotel's convenient location.
Areas to improve
Some Saudi visitors encountered issues with poor Wi-Fi service and were bothered by ongoing renovation noise within the hotel.
- Unreliable and slow Wi-Fi connectivity.
- Disruptive noise from ongoing hotel renovations.
- Lack of dedicated hotel parking facilities.
What guests love
Kuwaiti guests noted the polite service from some staff members who were eager to assist, along with the hotel's convenient proximity to essential services.
- Welcoming and attentive service from specific staff members.
- The hotel's location offers easy access to surrounding amenities.
- Some visitors found the place pleasant and close to the city center.
Areas to improve
Kuwaiti guests encountered negative experiences including small rooms, issues with cleanliness and unpleasant odors, poor staff interactions, and a lack of essential amenities.
- Rooms are small and lack basic features like a Qibla indicator.
- Unpleasant smells in rooms and bathrooms, and smoke odors.
- Poor treatment from some staff and unresponsiveness to guest requests.
- Service issues such as weak hot water, no air conditioning, and high prices.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Bathrobe
Show all amenities (60)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Terrace
- Dining table
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Dining area
- Seating area
- Desk
- Streaming service (like Netflix)
- Blu-ray player
- Flat-screen TV
- Cable channels
- Satellite channels
- Video
- Radio
- Telephone
- TV
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Child safety socket covers
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Shuttle service
- Carbon monoxide detector
- Grocery deliveries
- Vending machine (snacks)
Where it is
Yıldırım Caddesi No:48, 16110 İhsaniye, Turkey