Eylül Homes

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the friendly and cooperative nature of the reception staff, noting the accommodation's convenient location near amenities and the airport.

• Many guests highlight the attentive service and helpfulness of the staff, often mentioning specific individuals.
• The location is often cited as a positive, being close to essential services and the airport.
• Several visitors appreciated the quiet atmosphere and overall comfortable stay.
• The reasonable pricing was also noted as a beneficial aspect by some.

Areas to improve

Arab guests commonly report issues with cleanliness and maintenance, with many pointing out problems in bathrooms, furnishings, and discrepancies between advertised and actual conditions.

• Guests frequently mentioned concerns regarding the cleanliness of apartments, bathrooms, and bedding.
• Several visitors noted maintenance issues in bathrooms, such as poor ventilation or malfunctioning fixtures.
• Some guests complained about outdated, uncomfortable furniture or that it did not match the photos.
• Accessibility to the location was a challenge for some, and apartments were described as cramped or poorly equipped.

What guests love

Saudi guests appreciate the convenient location of the apartments, noting its proximity to services and the airport, alongside the peaceful atmosphere.

• Visitors frequently praise the staff's cooperation and attentive service, with some individuals specifically mentioned.
• The cleanliness of the apartments is highlighted as a significant positive aspect by many guests.
• Some appreciate the reasonable pricing in relation to the services offered.

Areas to improve

Saudi guests encountered challenges regarding apartment cleanliness, with some noting issues in bathrooms, old and worn furniture, and a general lack of upkeep.

• Complaints about poor bathroom ventilation and the absence of exhaust fans were recurrent.
• Some visitors reported that the apartments felt cramped and did not match the advertised photos.
• Difficulties with cash-only payments, along with issues concerning the availability of towels and cleaning supplies, were noted.

What guests love

Emirati guests found their stay very pleasant, highlighting the good and professional service from the reception staff, contributing to a comfortable experience.

• The reception staff were welcoming and professional.
• The location is convenient with nearby amenities.
• A quiet and safe environment was appreciated.

Areas to improve

A few Emirati guests encountered minor issues with facility maintenance, such as a non-functional kitchen exhaust fan.

• Some room facilities require maintenance.
• The kitchen exhaust fan was noted as not working.

What guests love

Kuwaiti guests appreciated the quiet and comfortable atmosphere of the accommodation, alongside its cleanliness and the good, friendly staff interactions.

• A quiet and comfortable place offering a relaxing ambiance.
• High standards of cleanliness throughout the property.
• Warm and welcoming hospitality from the staff.

What guests love

Qatari guests generally found the staff to be good, with some noting an overall positive experience.

• Staff provided good service.
• Some visitors reported a generally good stay.

Areas to improve

Qatari visitors expressed concerns regarding the property's cleanliness, equipment, and maintenance, alongside its distant location.

• The place was not clean and lacked necessary equipment.
• Damages were noted in furniture and bathrooms requiring maintenance.
• The location is very far from everything and the area felt dark.

What guests love

Omani guests appreciate the friendly and helpful staff interactions, contributing to a pleasant stay.

• Visitors praise the kindness and cooperation of the reception staff.
• Guests found the place simple and suitable for their stay.
• Some aspects of the accommodation were generally noted as good.

Areas to improve

Some Omani guests noted issues with mattress comfort and the hotel's location, alongside general average ratings.

• A few guests mentioned that the bed mattresses were not comfortable.
• There were comments indicating dissatisfaction with the hotel's location.
• Certain aspects of the accommodation were described as average or not ideal.

Amenities

• Dining table
• Coffee machine
• Cleaning products
• Stovetop
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

ORTAHİSAR UNİVERSİTE MAH. REKABET SOK. 15 /10, 61080 Trabzon, Turkey