Eyüp Sultan Palace Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Guests appreciate the hotel's convenient location near Eyup Sultan Mosque and amenities, alongside its cleanliness and the staff's helpful demeanor.
- The hotel boasts a vibrant location, offering easy access to landmarks and nearby shops.
- Visitors commend the high standard of cleanliness and good organization throughout the property.
- The staff consistently demonstrates friendliness and a willingness to assist guests.
- The pricing is considered reasonable for the provided services and location.
Areas to improve
Some guests noted a humidity smell in bathrooms and limited breakfast options, alongside comments regarding the condition of some linens.
- A humidity odor was observed in some of the bathrooms.
- The breakfast variety was limited and did not meet all guest expectations.
- Concerns were raised about the age and condition of some bed linens and towels.
- Sound insulation between rooms was not optimal, potentially allowing external noise.
What guests love
Saudi guests appreciate the friendly and dedicated staff, noting the hotel's lively location close to essential services.
- Staff members are helpful and provide valuable assistance.
- The location is good, near the mosque and amenities.
- Room size is suitable for single occupancy.
- Help was provided in finding parking spaces.
Areas to improve
Some Saudi guests encountered issues with room cleanliness, linen quality, and sound insulation, alongside limited breakfast options.
- Concerns were noted regarding the cleanliness of linens and towels.
- Sound insulation between rooms is poor, allowing external noise.
- Breakfast offerings are limited and lack variety.
- Some basic amenities like mirrors and chairs were missing from rooms.
What guests love
Emirati guests appreciate the hotel's convenient location, close to Eyup Sultan Mosque and public transport, with shops nearby.
- The hotel is situated near Eyup Sultan Mosque and the tram line.
- Rooms are kept clean and well-organized.
- Staff members are very polite and helpful.
Areas to improve
Some Emirati visitors noted a humidity smell in the bathrooms and found breakfast options to be limited.
- A noticeable humidity smell was present in the bathrooms.
- Breakfast offerings were quite limited.
- Certain rooms could benefit from minor improvements.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
Show all amenities (58)
- Wardrobe or closet
- Outdoor furniture
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Minibar
- Restaurant
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Grocery deliveries
- Shared lounge/TV area
- Vending machine (drinks)
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Upper floors accessible by elevator
Where it is
Durak Sokak 1, Eyup, 34050 Istanbul, Turkey