Fairmont Quasar Istanbul Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and friendly staff, alongside the cleanliness of rooms and elegant amenities.

• Staff professionalism and helpfulness are consistently highlighted, contributing to a welcoming atmosphere.
• Rooms are noted for their spaciousness and high standard of cleanliness, ensuring a comfortable stay.
• Guests appreciate the availability and quality of facilities such as the spa and swimming pools.
• The hotel's modern and elegant design is often mentioned as a positive aspect of the experience.

Areas to improve

Some guests encountered challenges regarding the hotel's location, air conditioning service, and certain aspects of the breakfast offerings.

• A few guests noted that the hotel's location might be distant from main attractions.
• There were comments concerning the performance of the air conditioning in some rooms.
• Certain visitors found breakfast options to be limited or below their expectations.
• Difficulty in finding taxis due to the busy area was also mentioned.

What guests love

Saudi guests frequently praise the hotel for its elegant comfort and spacious, clean rooms.

• Staff professionalism and friendliness are appreciated, with special thanks to the concierge team.
• The overall cleanliness standards throughout the hotel are noted as being very high.
• Visitors enjoy good services and well-equipped facilities, including a good gym.
• Guests value the respectful interactions and attentive service provided by the hotel staff.

Areas to improve

A few Saudi guests encountered issues with air conditioning, internet quality, and minor service details.

• Some visitors reported weak air conditioning performance that remained unresolved despite complaints.
• The hotel's internet service was noted by a few guests as being somewhat slow.
• Minor concerns were raised regarding room cleaning consistency and breakfast menu variety.
• A few guests experienced challenges with paid parking arrangements or payment processing.

What guests love

Emirati guests praise the hotel's attentive service and friendly staff, contributing to a comfortable and elegant stay.

• Guests highlight the high standard of cleanliness in rooms and good facilities.
• The diverse and delicious breakfast is frequently noted as a significant positive aspect.
• Visitors feel welcomed by the professional and cooperative nature of the hotel team.

Areas to improve

Some Emirati visitors noted that the hotel's location can be somewhat distant from the city center and main attractions.

• The location is perceived by some as requiring effort to explore other parts of the city.
• However, the location is also seen as an opportunity to discover different areas of Istanbul.

What guests love

Kuwaiti guests expressed satisfaction with Fairmont Quasar Istanbul, highlighting its attractive design and spacious, comfortable rooms.

• Visitors praised the high standard of cleanliness throughout the hotel.
• The diverse dining options were well-received by guests.
• Staff members were noted for their welcoming and professional service.
• Some experiences specifically mentioned the Guest Relations Manager's efforts in creating a memorable stay.

Areas to improve

Overall, Kuwaiti guests had a very positive experience, with a minor observation regarding the path to the breakfast restaurant.

• One guest noted a slight obstruction on the way to the breakfast restaurant.

What guests love

Qatari guests appreciated the hotel's high cleanliness and room comfort, with special praise for the staff's welcoming nature and helpfulness throughout their stay.

• Rooms are spacious and well-arranged, offering a comfortable stay.
• Staff are very friendly and helpful, particularly at check-in and with assistance.
• The spa and outdoor pool provide a pleasant relaxation experience.
• Breakfast buffet offers good options with enjoyable coffee.

Areas to improve

While Qatari guests enjoyed most aspects of their stay, a few noted that the hotel's location was not ideal for their needs.

• One guest mentioned the hotel's location as a drawback.
• No other significant negative points were raised.

What guests love

Omani guests appreciated the hotel's good location and good staff service, with special mention of cleanliness and thoughtful touches.

• Visitors noted the clean rooms and balconies offering pleasant views.
• Staff service was praised, particularly for providing a complimentary anniversary cake.
• The hotel's location was described as convenient and suitable for a stay.

Areas to improve

Some Omani guests encountered issues related to pricing and service disruptions that impacted their comfort.

• A few visitors felt the accommodation price was high.
• One family found it difficult to secure a taxi due to the busy area.
• Cleaning services twice interrupted guests' sleep, causing disturbance.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Büyükdere Caddesi No:76 Mecidiyeköy Şişli, Sisli, 34394 Istanbul, Turkey