Fevzi Hoca Otel

What Arab guests said

🌍All ArabsSaudisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's prime location and its captivating sea views, alongside the cleanliness and spaciousness of the rooms.

• Guests enjoy the stunning sea vistas offered from the rooms and common areas.
• The overall cleanliness of the property and the rooms receives positive mentions.
• Spacious and comfortable room dimensions are appreciated for a pleasant stay.
• The quality of breakfast offerings is noted, sometimes with good variety.

Areas to improve

Many Arab guests encounter issues with essential services, notably concerning air conditioning performance, inconsistent cleanliness, and challenges in staff interactions.

• Guests report inadequate air conditioning performance or outages, impacting comfort.
• Concerns are raised about cleanliness, including unreplaced linens or unpleasant odors.
• Some experience delays during check-in or find staff responsiveness lacking.
• The absence of elevators in certain areas is noted as a mobility challenge.
• Problems with sound and light insulation are mentioned, causing disturbance.

What guests love

Saudi visitors frequently praise the hotel's stunning sea views and convenient location, alongside the quality of the breakfast offerings.

• Spacious and comfortable rooms with captivating sea views are highlighted as a key feature.
• Many guests commend the delicious and varied breakfast meals served daily.
• The overall cleanliness of the property is noted as a positive aspect enhancing the stay.
• Some appreciate the welcoming and cooperative nature of the staff in meeting guest needs.

Areas to improve

Saudi visitors encounter challenges related to room amenities, such as air conditioning and insulation issues, alongside some staff inefficiencies.

• Complaints about weak air conditioning performance and insufficient room insulation from external noise are recurrent.
• Some guests experience delays during check-in or issues with the provision of basic room services.
• A number of reviewers point to a lack of staff training or uncooperative attitudes in certain situations.
• Observations are made regarding incomplete toiletries or unpleasant odors in bathrooms.

What guests love

Kuwaiti guests appreciate the hotel's unique and charming design, enjoying pleasant views and spacious rooms.

• The hotel features a distinctive and elegant interior design.
• Rooms are spacious and offer attractive views.
• Guests noted the pleasant overall ambiance of the hotel.

Areas to improve

Some Kuwaiti guests noted minor comfort issues, including slow air conditioning and a lack of certain amenities.

• The room air conditioning takes time to cool effectively.
• There is no air conditioning in the hotel corridors.
• Certain basic amenities, like a waste bin, were missing.

What guests love

Qatari guests appreciate the spacious rooms, finding them ideal for families, and enjoy the hotel's general quietness and the fresh fish served at the restaurant, along with helpful staff.

• Rooms are spacious and suitable for families.
• The hotel offers a quiet atmosphere.
• The restaurant serves fresh, tasty fish.
• Staff members are cooperative and provide good assistance.

Areas to improve

Some Qatari visitors encountered minor room maintenance issues, such as a door lock problem or non-functional AC, and noted the inconvenience of limited nearby shops.

• Some rooms had maintenance issues.
• The air conditioning was not working in one room.
• Lack of convenience stores or supermarkets nearby.

What guests love

Omani guests appreciate the beautiful views offered by the hotel, along with the spacious rooms that contribute to a comfortable stay.

• Omani families commend the general cleanliness of the property.
• The restaurant is noted for offering good options.
• Guests value the kindness and helpfulness of the staff.

Areas to improve

Some Omani visitors encountered challenges regarding cleanliness and essential services, alongside remarks on breakfast quality and facility availability.

• Some guests reported issues with the place not being clean and lacking proper hygiene measures.
• Recurring problems with electricity and water outages were noted.
• Visitors mentioned that the breakfast was simple and lacked variety.
• The absence of an elevator in the hotel was pointed out.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

No: 4 Akçakale Akçaabat, 61300 Trabzon, Turkey