Flora Uzungöl Resort Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests appreciate the hotel's tranquil location amidst nature and the friendly, helpful staff, with specific praise for Mr. Omar's assistance.

• Guests commend the hotel's quiet location, offering a peaceful atmosphere away from noise.
• The staff is frequently noted for their friendliness and helpfulness, particularly Mr. Omar.
• Cleanliness of the facilities and rooms is highlighted as a positive aspect.
• Some visitors enjoyed the pleasant views and surrounding natural scenery.

Areas to improve

Many Arab guests encountered issues requiring renovations, problems with cleanliness and maintenance, and found the breakfast offerings to be limited and of poor quality.

• Guests point out a significant need for renovations in rooms and facilities, citing issues with air conditioning and water heaters.
• Concerns are raised regarding cleanliness, including dirtiness in rooms and bathrooms, and infrequent towel changes.
• Breakfast received widespread criticism for its limited selection, low quality, and lack of variety.
• Visitors complained about small room sizes and non-functional amenities such as refrigerators and safe boxes.

What guests love

Saudi guests appreciate the hotel's tranquil location and pleasant views, alongside its appealing design and the friendly service provided by the staff.

• Saudi visitors praise the hotel's quiet setting away from the lake's bustle.
• Saudi guests value the nice mountain views from the rooms and balconies.
• Many Saudis commend the hotel's elegant design and room cleanliness.
• Saudi guests mention the staff's friendly and helpful demeanor, particularly Omar.

Areas to improve

Saudi guests experienced disappointment regarding the quality and variety of breakfast, alongside issues with room cleanliness, maintenance, and limited space.

• Saudi guests complain about the poor quality and repetitive breakfast options.
• Saudis noted issues with room and bed linen cleanliness, and unpleasant odors.
• Saudi visitors expressed dissatisfaction with cramped rooms and insufficient space.
• Some Saudis mentioned malfunctions in room air conditioning or bathrooms, and a lack of certain amenities.

What guests love

Emirati guests appreciate the hotel's peaceful location near amenities and commend the friendly, helpful staff for their effective assistance.

• The location is good, away from noise and accessible to facilities.
• Staff members are welcoming and cooperative, providing attentive service.
• Rooms are comfortable and offer pleasant views.
• The hotel offers parking and suitable facilities for families.

Areas to improve

Some Emirati guests encountered issues with room conditions and facilities, noting a need for renovations and some appliances not functioning correctly.

• Certain rooms require renovation and maintenance.
• Problems were noted with air conditioning, heating, and refrigerators.
• Cleanliness in some rooms did not meet expectations.
• Accommodation prices were considered high relative to the services offered.

What guests love

Kuwaiti guests praise the hotel for its calm and comfortable atmosphere, with particular commendation for its cleanliness and overall tidiness.

• Guests highlighted the staff's attentive service and high responsiveness.
• The room decor and pleasant ambiance were noted as enjoyable aspects.
• A quiet location and clean facilities were among the positive highlights.

Areas to improve

Some Kuwaiti guests encountered issues with essential services, including water interruptions and difficulties with certain amenities.

• Complaints were made about recurring water outages and long waits for service restoration.
• Some apartments were noted as cramped, with cleanliness not meeting high expectations.
• Guests mentioned problems with amenities like the safe box and the absence of items such as bidets.

What guests love

Qatari guests appreciate the staff's friendly demeanor and helpfulness, noting comfortable beds and well-air-conditioned rooms.

• The staff's kindness and willingness to assist were frequently highlighted.
• Rooms are described as comfortable and equipped with good air conditioning.
• Breakfast was noted as satisfactory in some instances.

Areas to improve

Qatari visitors expressed disappointment with the hotel's distance from the lake, alongside issues with cleanliness, maintenance, and high prices.

• The hotel's location, being far from the lake, was a recurring concern for guests.
• Complaints were made regarding insufficient cleanliness, the condition of furnishings, and unpleasant odors.
• Guests noted that prices were high relative to the services offered or the hotel's condition.

What guests love

Omani guests appreciate the hotel's tranquil location near the lake, alongside its cleanliness and distinguished staff.

• The resort boasts a quiet location close to the lake.
• Guests commend the overall cleanliness of the property.
• The staff is noted for being friendly and helpful.

Areas to improve

Some Omani visitors noted limitations in breakfast offerings, with additional comments mentioning that rooms were somewhat small.

• Breakfast options were observed to be limited.
• Rooms were described as being a bit small.
• There was a perceived shortcoming in the breakfast service.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Fatih Caddesi No:42 Golbasi Mevkii, 61940 Uzungöl, Turkey