Floransa City Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Guests appreciate the hotel's prime location, which offers convenient access to various attractions, making it a good choice for stays.
- The hotel's central location is highlighted as a key advantage.
- Some staff members provide friendly and helpful service.
- Overall, guests expressed general satisfaction with their stay.
Areas to improve
Some guests encountered negative experiences with the conduct of certain staff members, including issues with cleanliness and inappropriate interactions, impacting their comfort.
- Unprofessional behavior was reported from some reception staff.
- A guest complained about the low standard of room cleanliness during their stay.
- One visitor faced an issue regarding unclear financial dealings with staff.
What guests love
Saudi guests appreciate the hotel's convenient location, finding it a suitable base for their stay and easy to navigate from.
- The hotel's geographical position is highlighted as a significant advantage.
- Some visitors found the hotel to be generally pleasant.
- One reception staff member was noted for being very friendly and helpful.
Areas to improve
Saudi visitors reported negative interactions with some staff members, including housekeeping and reception, which detracted from their overall comfort and peace of mind.
- A housekeeper was described as rude and provided minimal service during a lengthy stay.
- One reception employee exhibited unprofessional behavior and raised their voice towards a guest.
- A guest alleged a reception staff member falsely accused them of not returning a room key and demanded payment.
- These experiences led to feelings of stress and a reluctance to return.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (53)
- Shower
- Linens
- Wardrobe or closet
- City view
- View
- Socket near the bed
- Fold-up bed
- Clothes rack
- Seating area
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Bar
- Minibar
- Private check-in/out
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Shuttle service
- Adults only
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Airport shuttle
- Iron
- Room service
- Upper floors accessible by elevator
Where it is
Katıp Kasım Mah. Hayriye Tuccari Cad. Pasazade Sok. No:12/13 , Fatih, 34093 Istanbul, Turkey