Fragments Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Guests frequently praised the hotel's spectacular views and convenient location, noting the very friendly and helpful staff.
- The hotel offers stunning panoramic views that guests greatly enjoyed.
- Staff members were consistently described as very welcoming and helpful.
- The location is appreciated for its proximity to tourist attractions and amenities.
- Breakfast received positive mentions for its quality.
Areas to improve
Some guests encountered issues with room cleanliness and accessibility, alongside minor concerns regarding facilities and noise.
- A few guests reported that rooms and bathrooms were not cleaned to a satisfactory standard.
- Accessibility can be challenging due to the hotel's elevated location or distance from the main building.
- Thin walls were noted as a potential source of noise disturbance.
- Minor issues included non-functional refrigerators or dim lighting in some rooms.
What guests love
Saudi guests commend the friendly service and the stunning views from the villa and restaurant, contributing to a pleasant stay.
- Guests appreciate the staff's kindness and helpfulness, particularly at reception.
- Panoramic views from the villa and the restaurant are highlighted as key features.
- Visitors enjoy the hotel's appealing location and cozy atmosphere.
Areas to improve
Some Saudi guests encountered cleanliness issues in rooms and bathrooms, alongside the inconvenience of the villa's distance from the main building and transport difficulties.
- There were noted shortcomings in the cleanliness of rooms and bathrooms.
- The villa's distance from the main building proved inconvenient, especially for luggage transport.
- Accessing the main restaurant can be challenging during adverse weather conditions.
What guests love
Qatari guests appreciated the friendly service from the staff, particularly the cleaning team, alongside a pleasant breakfast offering.
- Staff members were very helpful and accommodating.
- The cleaning team demonstrated professionalism and trustworthiness.
- The hotel's location is convenient for accessing tourist spots and daily needs.
Areas to improve
Qatari visitors noted that room walls are thin, suggesting a need to keep noise levels down, and mentioned the lighting was a bit dim.
- Room walls are thin, requiring guests to maintain low noise levels.
- The lighting inside the rooms could be brighter.
- One guest experienced an issue with a non-functional refrigerator.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
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- Linens
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Tour or class about local culture
- Themed dinners
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Bar
- Minibar
- Restaurant
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Grocery deliveries
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
Where it is
Firuzağa Mahallesi Defterdar Yokuşu No :19 / 1 Cihangir/Taksim, Beyoglu, 34425 Istanbul, Turkey