G-25219Kaya Royal Hotel By Wsd Hotels Group
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location, finding the breakfast tasty and the atmosphere pleasant, along with respectful staff interactions.
- The hotel's location is highlighted as a significant advantage.
- Guests found the breakfast to be delicious.
- Staff members were noted for their respectful and welcoming demeanor.
Areas to improve
Some guests encountered issues with room conditions, including broken bathroom ceilings or cramped spaces, alongside remarks concerning the behavior of housekeeping staff.
- Concerns were raised regarding the condition and safety of bathrooms.
- Certain rooms were described as very small and lacking elevator access.
- Negative feedback was noted about the conduct of housekeeping personnel.
What guests love
Saudi guests appreciate the hotel's prime location, finding the staff respectful and enjoying a tasty breakfast in a pleasant atmosphere.
- The hotel's location is very convenient.
- Staff members are respectful and welcoming.
- Breakfast is delicious and satisfying.
- The overall ambiance is enjoyable.
Areas to improve
Some Saudi visitors encountered issues with bathrooms and housekeeping staff conduct, alongside cramped rooms in one section of the hotel and a lack of elevators.
- There were comments regarding the bathroom facilities.
- The behavior of some housekeeping staff was noted negatively.
- Certain rooms were found to be small and lacked elevator access.
What guests love
Emirati guests did not provide any clear positive impressions of Kaya Royal Hotel, as reviews did not mention any praiseworthy aspects.
Areas to improve
Emirati guests expressed significant disappointment with Kaya Royal Hotel, citing multiple issues related to the property's condition and maintenance.
- Guests described the hotel as congested with old and cluttered items.
- One visitor reported a broken ceiling in their room's washroom.
- Some visitors indicated a complete lack of satisfaction with their overall experience.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (44)
- Wardrobe or closet
- Terrace
- Clothes rack
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Daily housekeeping
- Shared lounge/TV area
- Wake-up service
- Currency exchange
- 24-hour front desk
- Room service
- Invoice provided
- Family rooms
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safe
- Carbon monoxide detector
- Convenience store on site
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Private entrance
- Soundproof rooms
- Elevator
- Ironing facilities
- Non-smoking rooms
- Upper floors accessible by elevator
Where it is
Balipaşa Yokuşu No:63, 34126 Istanbul, Turkey