Galata King Suites
Aparthotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently highlight the hotel's strategic location, offering convenient access to key attractions and transport. Some staff members are also noted for their friendly and helpful demeanor.
- The location is good, close to Istiklal Street, Galata Tower, and Galata Port.
- Specific staff members, like Erhan and Younis, were very helpful and respectful.
- The views from the hotel are quite pleasing.
- The hotel is generally described as clean and quiet.
Areas to improve
Several Arab guests encountered recurring issues with essential facility maintenance, including elevators and hot water, alongside concerns regarding room cleanliness and safety.
- Frequent elevator breakdowns and lack of hot water were reported, with slow management response.
- Some rooms lacked cleanliness, and safety concerns were raised about basement-level rooms.
- Issues with WiFi service and air conditioning functionality were also mentioned.
- Daily room and bathroom cleaning was inconsistent.
What guests love
Saudi guests appreciate the strategic location of the suites, offering easy access to key attractions and public transport, alongside the welcoming nature of some staff members who strive to assist.
- The location is good, close to Istiklal Street, Galata Tower, and Galata Port.
- Some staff members are friendly and aim to provide good service.
- Convenient access to the nearby tram station is just a short walk away.
Areas to improve
Saudi visitors encountered challenges with room cleanliness and discrepancies from descriptions, alongside issues with amenities like AC and bathrooms, and occasional communication difficulties with staff.
- Rooms were not always clean or as described, with some facility issues noted.
- Certain rooms lacked soundproofing and were exposed to street noise.
- Some guests faced difficulties with daily cleaning services or resolving accommodation issues.
What guests love
Emirati guests found the accommodation to be very clean and quiet, with particular praise for the helpful staff.
- The suites are noted for being clean and quiet.
- Guests appreciated the helpfulness of the staff.
- The overall location is good for a comfortable stay.
Areas to improve
Some Emirati guests experienced significant operational issues, including a prolonged elevator outage and lack of hot water, coupled with poor customer service.
- The elevator was out of service for an extended period.
- There were disruptions to the water supply and no hot water available.
- Customer service response and issue resolution were noted as weak.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Cleaning products
- Electric kettle
- Refrigerator
- Linens
- Wardrobe or closet
- Toilet paper
- Towels
- Bath or shower
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- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
- Streaming service (like Netflix)
- Flat-screen TV
- Radio
- TV
- Socket near the bed
- Clothes rack
- Hardwood or parquet floors
- Soundproofing
- Ironing facilities
- Iron
- Outdoor furniture
- Coffee house on site
- Grocery deliveries
- Room service
- Minibar
- Tour or class about local culture
- Wake-up service
- Wake-up service/Alarm clock
- City view
- Shuttle service
- Car rental
- Airport shuttle
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Interconnected room(s) available
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Designated smoking area
- Air conditioning
- Heating
- Soundproof rooms
- Elevator
- Non-smoking rooms
- Fire extinguishers
Where it is
14 Hacı Mimi Külhanı Sokak, Beyoglu, 34430 Istanbul, Turkey