Galaxy Hotel Sultanahmet
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel's strategic location near key historical sites and highlight the friendly and supportive nature of the staff.
- The location is good, very close to Sultanahmet Square and major tourist attractions.
- Staff members are friendly and helpful, offering assistance beyond their hotel duties.
- Rooms are clean and well-equipped, with essential amenities provided.
Areas to improve
Some guests noted the absence of an elevator as a significant drawback, alongside minor issues concerning room cleanliness or facilities.
- The lack of an elevator presents a considerable challenge, especially when carrying luggage to upper floors.
- Concerns were raised about the cleanliness of some dishes or utensils, and the unavailability of certain basic supplies.
- Certain rooms lack adequate soundproofing, which may affect tranquility.
What guests love
Saudi guests praise the hotel's convenient location near Sultanahmet Square and key attractions, noting the beautiful views from upper floors.
- The location is ideal for visiting the Blue Mosque and Hagia Sophia.
- Staff members are friendly and very helpful.
- Rooms are clean and equipped with functional air conditioning.
- Reliable WiFi service is available.
Areas to improve
Some Saudi visitors encountered challenges due to the absence of an elevator, which proved tiring, especially for families and older guests, alongside remarks on cleanliness and basic amenities.
- The lack of an elevator makes climbing stairs very tiring, particularly with luggage.
- Issues were noted with the cleanliness of kitchenware and the absence of basic supplies like soap and water.
- Payment is strictly cash-only, which may be inconvenient for some.
- An incident occurred involving a cleaner entering a room without prior permission.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Bath
- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 80 inches)
- Garden view
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
- Socket near the bed
- Clothes rack
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Minibar
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Hardwood or parquet floors
- Heating
- Soundproofing
- Private entrance
- Soundproof rooms
Where it is
sultan ahmet mahellesi oyuncu sok 33, Fatih, 34110 Istanbul, Turkey