Gorukle Oruc Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's prime location, close to essential services, restaurants, and shops, alongside a diverse and delicious breakfast that received high praise.

• Visitors commend the rooms for their cleanliness and comfort, noting that some are spacious.
• The staff's friendly and respectful interactions, offering assistance with a smile, are frequently mentioned.
• Guests value the convenient access to surrounding facilities and amenities.

Areas to improve

Some Arab guests encountered challenges regarding service quality and facilities, including issues with room cleanliness and air conditioning performance, alongside unsatisfactory interactions with certain staff members.

• A number of visitors noted that some rooms and furniture appeared old and in need of refurbishment and extra cleaning.
• Complaints were raised about poor or malfunctioning air conditioning, as well as issues with bathroom fixtures.
• Feedback mentioned the demeanor of some reception or service staff, with some describing the service as slow or uncooperative.

What guests love

Saudi guests appreciate the hotel's convenient location near amenities and restaurants, alongside a varied and good breakfast offering.

• Staff members are frequently praised for their welcoming attitude and helpful service.
• The rooms are noted for being clean and comfortable, providing a pleasant stay.
• Guests found the hotel's proximity to shops and dining options to be a significant advantage.

Areas to improve

Saudi visitors encountered issues with worn-out furniture and cleanliness, alongside concerns regarding the air conditioning's performance in certain areas.

• Guests reported that the furniture appeared old and tired, with some noting cleanliness concerns in the rooms.
• Several reviews mentioned malfunctioning bathroom fixtures and weak air conditioning, particularly in common areas.
• Some visitors expressed dissatisfaction with the overall service level, including the closure of facilities like the spa.

What guests love

Emirati guests appreciate the hotel's convenient location, offering easy access to shops and public transport, alongside positive remarks on helpful service.

• The central location provides good access to shops and transportation.
• Guests noted the helpfulness and support from the staff.
• The hotel is situated close to essential amenities and services.

Areas to improve

Some Emirati visitors mentioned that reaching the city center requires extra time due to the distance.

• Reaching the city center may require additional travel time.
• The distance to the city center necessitates some planning for visits.

What guests love

Kuwaiti guests appreciated the hotel's convenient location near shops and restaurants, noting the cleanliness of the rooms and the delicious, varied breakfast offerings.

• The breakfast was frequently praised for its good taste and variety.
• The hotel's location is very suitable, close to shops and cafes.
• Rooms were described as clean and comfortable, with some being spacious.
• Some reception and service staff were noted for their kindness and helpfulness.

Areas to improve

Some Kuwaiti guests encountered negative experiences with uncooperative staff, alongside issues with room size, bathroom cleanliness, and being relocated to a separate, less-serviced building.

• Certain reception staff exhibited impolite and uncooperative behavior.
• Room sizes were noted as small, and bathrooms needed better cleanliness and ventilation.
• Some guests were moved to an alternative building lacking adequate service.
• Difficulties were reported in receiving assistance from valet parking staff.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe

Where it is

Dumlupınar Mah.İskele Sk.No:13 Görükle / Nilüfer / Bursa, 16285 Bursa, Turkey