Grand Aras Hotel & Suites

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's strategic location, offering easy access to shopping centers and transport, alongside spacious rooms and friendly staff.

• Guests value the hotel's prime location, conveniently situated near shopping malls, restaurants, and metro stations.
• The generous room sizes were often highlighted, providing ample comfort and space.
• The staff's kindness and helpfulness received commendation, with specific individuals often mentioned.
• Room cleanliness is generally noted as good and satisfactory.
• Many guests found the hotel to offer good value for their stay.

Areas to improve

Some guests noted that the breakfast offerings could be improved, with occasional comments on dated facilities and room noise.

• Several guests mentioned that breakfast options were limited and could benefit from more variety.
• A few reviewers indicated that some rooms and facilities appeared dated and in need of modernization.
• The hotel received comments regarding noise, both from street traffic and within the building.
• Some visitors reported that the elevators were slow or frequently busy.
• There were remarks about the lack of complete kitchen amenities in some suite kitchenettes.

What guests love

Saudi guests appreciate the hotel's prime location near essential amenities and commend the staff for their welcoming and helpful service.

• The hotel's strategic location offers convenient access to shopping centers, restaurants, and shops.
• Staff members are friendly and cooperative, providing valuable assistance to guests.
• Rooms are clean and comfortable, with some guests receiving complimentary upgrades.
• Breakfast is good and offers a variety of options to start the day.

Areas to improve

Despite praise for its location, some Saudi guests encountered issues with bathroom cleanliness, external noise, and parking fees.

• Some guests noted a need for improved cleanliness in bathrooms and rooms.
• External noise, such as traffic sounds, was disruptive for certain visitors.
• Parking facilities were mentioned as incurring additional charges.
• Certain room amenities, like the TV and safe box, require maintenance or enhancement.

What guests love

Emirati guests appreciate the hotel's prime location near shopping centers and transport links, alongside spacious rooms and helpful staff.

• The location is ideal, close to malls, metro, and the mosque.
• Rooms are spacious and comfortable, offering a pleasant stay.
• Staff are friendly and accommodating, ensuring requests are met.
• The hotel provides good value for money.

Areas to improve

A few Emirati visitors noted the hotel appears slightly dated, with some comments regarding staff demeanor and hallway lighting.

• Some guests mentioned the hotel could benefit from minor updates.
• Instances of less-than-ideal staff conduct were noted.
• Hallway lighting requires adjustment for better visibility.

What guests love

Kuwaiti guests frequently praise the hotel's convenient location near key attractions and transport links, alongside the warm hospitality and helpfulness of the staff.

• The hotel's central location is a significant advantage, offering easy access to shopping, dining, and tourist spots.
• Many visitors appreciated the friendly and accommodating nature of the hotel staff.
• Some rooms are noted for their spaciousness, featuring large bathrooms and balconies.
• The hotel is generally found to be clean and offers good value for its price.

Areas to improve

Some Kuwaiti guests experienced issues with street noise, noted inconsistencies in cleanliness, and encountered delays during the check-out process.

• Noise from the street can be disruptive for rooms facing outwards.
• Concerns were raised regarding cleanliness, including mold in bathrooms and general upkeep.
• Check-out procedures, particularly related to cash deposits, were sometimes slow.
• Some guests reported malfunctioning amenities like air conditioners or refrigerators that were not repaired.

What guests love

Qatari guests praise the hotel's convenient location, noting its convenience for accessing shopping malls, transportation, and various dining options.

• The central location offers easy access to shopping centers and transport.
• Numerous shops and restaurants are available near the hotel.
• Guests appreciate the ease of finding transportation.

Areas to improve

Some Qatari visitors noted that the breakfast options were limited.

• Breakfast choices could be more varied.
• A few guests mentioned a lack of options at breakfast.

What guests love

Bahraini guests frequently praise the hotel's convenient location, noting its convenience to public transport and the spaciousness of its rooms.

• Visitors appreciate the welcoming and helpful staff, with specific mentions of certain team members for their service.
• The generous room sizes and modern, elegant decor are highlighted as significant positive aspects.
• Guests found the rooms and bathrooms to be well-maintained and clean, contributing to a pleasant stay.

Areas to improve

Some Bahraini guests experienced issues with elevator service and breakfast variety, alongside minor concerns regarding internet connectivity and lobby size.

• Frequent comments mention slow and busy elevators, causing some inconvenience and delays.
• The breakfast buffet could benefit from improvements in terms of variety and the quality of food offered.
• Minor points raised include inconsistent internet service and the limited space of the hotel lobby.

What guests love

Omani guests appreciate the hotel's convenient location and clean environment, highlighting the friendly service and helpful staff who contribute to a pleasant stay.

• The hotel boasts a well-situated location, offering easy access.
• Rooms are consistently maintained to a high standard of cleanliness daily.
• Guests commend the staff for their kindness and constant smiles.
• Some suites were upgraded, providing guests with extra space.

Areas to improve

Some Omani guests experienced disappointment with the lack of amenities in suite kitchens, alongside remarks about slightly dated furniture and energy-saving procedures.

• Suite kitchens were found to be lacking essential cooking utensils and cookware.
• Certain furniture items, such as bed covers, appeared a bit dated.
• Light keys were removed for electricity conservation, causing inconvenience.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Merkez Mah. Buyukdere Caddesi No:13 Sisli, Sisli, 34360 Istanbul, Turkey