Grand Cevahir Hotel Convention Center

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests frequently praise the hotel's friendly and helpful staff, alongside the quality of the breakfast offerings.

• Many visitors highlight the warm hospitality and cooperative nature of the staff.
• The breakfast selection and quality receive positive remarks from guests.
• Rooms are noted as spacious and comfortable, with a convenient location.
• Guests appreciate personalized attention and efforts to meet their needs.

Areas to improve

Some guests noted that certain hotel facilities appear dated and require modernization, with comments regarding cleanliness levels and specific services.

• A number of visitors mention that the furniture and interior design feel somewhat outdated.
• There are remarks about needing more attention to cleanliness and housekeeping details.
• The closure of amenities like the swimming pool and health club was reported without prior notice.
• Some guests experienced issues with room air conditioning being weak or shutting off automatically.

What guests love

Saudi guests appreciated the friendly service and warm welcome at Grand Cevahir Hotel, highlighting the staff's hospitality and cooperative nature.

• Visitors noted a welcoming reception and professional hospitality that contributed to a comfortable stay.
• The hotel's convenient location was frequently mentioned and appreciated by guests.
• The room service team received praise for being helpful and great.
• Families particularly enjoyed their breakfast experience during their visit.

Areas to improve

Some Saudi guests pointed out that the hotel's decor and furnishings appear dated, with remarks also made regarding cleanliness standards and certain breakfast aspects.

• The interior design and furniture were noted as being somewhat outdated and in need of modernization.
• There were comments suggesting a need for more attention to housekeeping details and overall cleanliness.
• A few visitors felt the breakfast food quality did not meet a five-star hotel standard.
• Issues were reported with room air conditioning, described as dusty and automatically shutting off at night.

What guests love

Emirati guests praised the attentive service from helpful staff, especially management, who went the extra mile to ensure satisfaction.

• The hotel offers delicious and satisfying breakfast meals.
• Rooms are spacious and well-maintained.
• Staff members are very friendly and cooperative.
• Management provides good service.

Areas to improve

Some Emirati guests encountered issues regarding the hotel's condition, including out-of-service facilities and a lack of prior information.

• Certain facilities like the pool and gym were out of service.
• Some guests reported the hotel appeared worn out.
• The air conditioning was not cold enough for some.

What guests love

Omani guests noted the helpfulness of some hotel staff, particularly at the front desk, who made efforts to facilitate guest needs and ensure a smooth stay.

• Certain front desk staff were very accommodating.
• Efforts were made to assist with guest requirements.
• Some employees showed noticeable warmth.

Areas to improve

Some Omani visitors expressed disappointment with the lack of welcoming smiles from most staff, alongside the early closure of facilities like the health club.

• Lack of warmth and welcoming gestures from many staff.
• The health club (SPA) closed early.
• Few smiles or welcoming interactions observed.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Halide Edip Adıvar Mah. Darülaceze Cad. No:5 Şişli İstanbul , Sisli, 34381 Istanbul, Turkey