Grand Esen Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location near key attractions and transport links, alongside the friendly and helpful staff.
- The location is ideal, close to train stations and major landmarks.
- Staff members are very welcoming and accommodating.
- Easy walking distance to all tourist sites.
Areas to improve
Some guests noted the small room sizes and need for updates, alongside a negative experience related to booking confirmation.
- Rooms are small and could benefit from maintenance.
- Some visitors encountered issues with booking confirmation.
- Certain basic bathroom amenities were missing.
What guests love
Emirati guests highlight the hotel's strategic location near the train station and attractions, offering good transportation access.
- The prime location provides convenient access to transport and sights.
- The hotel is a good choice for families seeking a central spot.
- An elevator is available, aiding movement within the older building.
Areas to improve
Some Emirati guests encountered issues with room size and the need for maintenance and upgrades, alongside a booking problem reported by one visitor.
- Rooms can be small for families and require updates.
- One guest reported a booking issue where their room was given away.
- Some maintenance and upgrades are needed to improve room appearance.
What guests love
Qatari guests appreciated the hotel's attentive service and strategic location, which contributed to a pleasant stay.
- The staff provided great assistance and were very friendly.
- The location is ideal, offering easy walking access to landmarks.
- Staff were particularly welcoming towards children.
Areas to improve
While guests enjoyed the service and location, some noted that the room space was limited.
- Some guests reported that the room space was small.
- The overall experience was deemed acceptable.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- City view
- View
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- BBQ facilities
- Garden
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rental
- Evening entertainment
- Cycling
- Fishing
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Strollers
- Baby safety gates
- Family rooms
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Fire extinguishers
Where it is
Hoca Pasa Mah. Orhaniye Cad. No:40 Sirkeci, Fatih, 34112 Istanbul, Turkey