Grand Harilton Otel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests generally found their stay at Grand Harilton Hotel to be comfortable, highlighting the staff's welcoming nature and helpfulness as key aspects of their experience.

• Guests frequently praised the staff for their friendly and welcoming demeanor.
• The cleanliness of the rooms and hotel facilities was often noted as a positive point.
• Several visitors expressed appreciation for specific staff members who provided good assistance.

Areas to improve

While the overall experience was positive, a few guests mentioned aspects that could be improved to enhance the stay.

• The hotel's location was noted by some as being a bit distant from major tourist attractions.
• A few reviewers had minor concerns regarding the restaurant's offerings or breakfast variety.
• Some guests commented that the room sizes were on the smaller side.

What guests love

Saudi guests generally expressed satisfaction with Grand Harilton Hotel, highlighting the friendly service and attention to detail from the staff.

• Staff members were noted for their welcoming nature and professional interactions.
• Guests appreciated the cleanliness of the rooms and common hotel areas.
• The breakfast received positive remarks for its delicious taste and variety.

Areas to improve

Despite an overall positive experience, some Saudi visitors noted that the hotel's location might be distant from major tourist attractions.

• Certain facilities, such as the steam room, did not meet expectations.
• The restaurant experience was not consistently satisfactory for some guests.
• The hotel is situated a bit far from most tourist attractions.

What guests love

Emirati guests found the Grand Harilton Hotel to be a standard five-star establishment, with particular appreciation for the helpfulness of staff members.

• Appreciation for attentive service from staff like Akif and Serkan.
• The hotel meets expected standards for a five-star property.
• A generally pleasant stay experience.

Areas to improve

Some Emirati visitors noted a minor disappointment regarding breakfast offerings at the hotel, specifically concerning the availability and cost of Turkish coffee.

• Turkish coffee was not available as part of the open buffet breakfast.
• An extra charge was requested for Turkish coffee during breakfast hours.
• A perceived lack of value compared to other hotels offering similar amenities freely.

What guests love

Kuwaiti guests felt very comfortable and pleased during their stay at Grand Harilton Hotel, praising the attentive service and personal attention from the staff.

• Kuwaiti visitors highlighted the high professionalism and warm hospitality from staff, especially Miss Nazli.
• Guests expressed satisfaction with the hotel's clean condition and good facilities.
• Visitors appreciated the convenient location and easy access to car parking.
• Many guests felt valued for the staff's efforts in providing quick solutions and assistance with discovering local attractions.

What guests love

Qatari guests commend the hotel's attentive service and the welcoming attitude of its staff.

• The service provided by the staff is praised.
• Staff members are appreciated for their helpfulness.
• Specific staff members are thanked for their good service.

Areas to improve

While guests appreciate the service, some noted that the rooms can be small.

• Certain rooms were described as small.
• Room size was mentioned as a drawback.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower
• Linens

Where it is

Merkez Mahallesi, Ali Duran Sokak No: 6, Istanbul, Bahcelievler, 34197 Istanbul, Turkey