Grand Hotel Gulsoy Old City
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel's prime location, its proximity to key attractions and transport, alongside the friendly and professional service provided by the staff.
- The hotel boasts a strategic location offering easy access to shops, mosques, and tourist sites.
- Staff members are commended for their attentive service, friendliness, and professional demeanor.
- Visitors highlight the good quality of breakfast and the overall cleanliness of the rooms.
Areas to improve
A few guests noted areas for improvement, including the cost of on-site parking and the compact size of some rooms.
- The price for paid parking in the hotel basement is considered relatively high.
- Some visitors found the rooms to be very small and lacked an iron.
- There was a mention of room cleaning staff attempting to manipulate prices for private car transfers.
What guests love
Saudi guests highlight the hotel's prime location near essential amenities and praise the friendly, professional service provided by the staff.
- The perfect location close to shops, restaurants, and mosques.
- attentive service and cooperative staff members.
- Relaxation facilities like the pool, spa, and Turkish bath were well-received.
Areas to improve
Some Saudi visitors encountered an issue with pricing when requesting additional services from room staff.
- An attempt to manipulate prices when a private car was requested.
- An unsatisfactory experience with some room service staff.
What guests love
Emirati guests praise the hotel's convenient location, noting its convenience for exploring the city. Many also highlighted the high standards of cleanliness and the friendly service provided by the staff.
- The hotel's central location is ideal for city exploration.
- Staff members are friendly and helpful, offering great service.
- Breakfast quality is good with a variety to suit all tastes.
- Rooms are clean and comfortable, ensuring a pleasant stay.
Areas to improve
Some Emirati guests noted areas for improvement, including the high cost of parking and the absence of certain essential amenities in the rooms.
- The cost of paid parking within the hotel is relatively high.
- Some rooms are small and may lack amenities like an iron.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Wardrobe or closet
- Terrace
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rental
- Tour or class about local culture
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Public transit tickets
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child services
- Suit press
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
Where it is
Sehzadebasi Cad. No:17 Sehzadebasi, Fatih, 34140 Istanbul, Turkey