Grand Hyatt Istanbul

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently highlight the hotel's convenient location near key attractions and praise the friendly, professional service provided by the staff.

• The strategic location offers easy access to Taksim Square, Istiklal Street, and shopping areas.
• Staff members are consistently described as friendly, helpful, and providing attentive service.
• Rooms are spacious, clean, and well-equipped, featuring comfortable beds.
• Breakfast offers a good variety of satisfying options.
• Facilities, such as the outdoor pool, contribute to a pleasant and relaxing stay.

Areas to improve

A few guests noted areas for improvement, such as restaurant food quality or certain facilities.

• Some guests found the restaurant food quality to be average for the prices charged.
• A few reviewers mentioned that the room's air conditioning was not performing optimally.
• Some guests reported that certain outdoor facilities were closed unexpectedly.
• There were comments indicating that some furniture appeared dated.
• A point was raised regarding the parking not being complimentary for hotel guests.

What guests love

Saudi visitors praise Grand Hyatt Istanbul for its prime location near key attractions and the friendly, professional service provided by the staff.

• Guests highlight the hotel's strategic location, offering easy access to Taksim Square, Istiklal Street, and other points of interest.
• Many visitors note the staff's welcoming demeanor and helpfulness, contributing to a pleasant stay.
• Rooms are described as spacious and well-equipped, featuring comfortable beds for a restful experience.
• The high standard of cleanliness throughout the hotel and rooms is appreciated by guests.

Areas to improve

While the overall experience was positive, some Saudi visitors noted areas for improvement, including concierge service standards and the quality of certain meals.

• A few guests mentioned that the concierge service did not meet their expectations.
• Some reviewers found the breakfast variety and quality to be less than anticipated.
• One visitor noted that the air conditioning required adjustment upon arrival.
• Certain dining options were described as offering average food quality for the prices.

What guests love

Emirati guests found Grand Hyatt Istanbul to be a pleasant stay, highlighting its convenient location and the attentive service provided by its well-trained staff.

• The hotel's location is ideal for exploring, situated conveniently near Taksim Square and Istiklal Avenue.
• Staff members were noted for their good service and helpfulness throughout the stay.
• Rooms are modern and comfortable, complemented by a generous breakfast buffet.
• Guests appreciated the overall cleanliness and relaxing atmosphere of the hotel.

Areas to improve

Some Emirati guests encountered issues with closed facilities, parking fees, and air conditioning, alongside minor feedback regarding reception staff.

• Disappointment arose from the closure of outdoor facilities without prior notification.
• The air conditioning performance was noted as not being optimal.
• Parking fees were considered an inconvenience by some guests.
• A few guests mentioned that the reception staff could have been more welcoming.

What guests love

Kuwaiti guests had a very pleasant stay at Grand Hyatt Istanbul, highlighting its prime location, cleanliness, and attentive staff.

• The hotel's strategic location is convenient for exploring the city.
• Rooms are spacious and kept clean, ensuring a comfortable visit.
• Staff members are friendly and helpful, providing good service.

Areas to improve

Overall, Kuwaiti guests reported a positive experience, with a minor note regarding some older furniture in the rooms.

• Some of the furniture in the rooms appeared dated.
• No other significant issues were reported by guests.

What guests love

Qatari guests praise the Grand Hyatt Istanbul for its convenient location and outstanding services, highlighting the friendly and helpful staff who contribute to a pleasant stay.

• Visitors commend the hotel's strategic and convenient location.
• Guests appreciate the high standards of cleanliness and attentive service provided.
• The welcoming and cooperative nature of the staff, especially in customer relations, is noted.
• Specific staff members, including those in breakfast baking and cleaning, received positive mentions.

Amenities

• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Bath

Where it is

Harbiye Mah. Taskisla Caddesi No:1 34367, Sisli, Sisli, 34337 Istanbul, Turkey