Grand Hyatt Izmir IstinyePark

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Guests praise the hotel's convenient location near a major shopping mall, complemented by beautiful sea views and comfortable, clean rooms.

• The strategic location adjacent to a shopping center offers convenient access to retail and entertainment.
• High standards of cleanliness in rooms and public areas are frequently noted.
• Staff are described as friendly and professional, providing responsive service.
• The hotel's modern design and pleasant sea views enhance the overall stay.

Areas to improve

Some guests noted that customer service could be improved, with comments regarding the quality of certain furnishings and breakfast variety.

• Customer service in some departments did not fully meet expectations.
• A few guests mentioned concerns about the quality of the mattress.
• Breakfast variety could be enhanced to better match its price point.
• Some rooms lacked coffee machines and individual air conditioning controls.

What guests love

Saudi guests found Grand Hyatt Izmir IstinyePark to be a wonderful hotel, appreciating its prime location near a shopping center and public transport, alongside comfortable beds and good showers.

• The hotel's strategic location offers convenient access to shopping and transit.
• Staff were professional and consistently prompt in responding to guest needs.
• Breakfast options were satisfactory, including gluten-free choices.
• Guests noted the comfort of the beds and the quality of the shower facilities.

Areas to improve

Some Saudi guests encountered issues with room availability, specifically connected rooms, while others found the hotel's air conditioning control to be restrictive and the rooms quite basic.

• Difficulty was experienced in securing connecting rooms due to full occupancy.
• The hotel's control over air conditioning rather than the guest was a point of dissatisfaction.
• Rooms were described by one guest as being very basic in their amenities.

What guests love

Emirati guests found the Grand Hyatt Izmir IstinyePark to be a pleasant hotel, particularly appreciating its prime location and scenic views.

• The convenient location provides convenient access to the shopping mall.
• Rooms offer beautiful views.
• Overall a very enjoyable stay.

Areas to improve

Some Emirati guests noted that the guest service could be improved.

• Guest service could benefit from enhancement.

What guests love

Kuwaiti guests appreciate the hotel's prime location near a major shopping mall, noting its high standards of cleanliness and the friendly service provided by the staff.

• Convenient location next to a premier shopping mall.
• Well-maintained and clean rooms and facilities.
• Welcoming and helpful reception staff.
• Good quality breakfast offerings.

Areas to improve

A few Kuwaiti guests suggested that the breakfast variety could be enhanced to better match the hotel's standard and price point.

• Limited variety in breakfast options.
• Mattress comfort was not satisfactory for some.
• The walk to the shopping mall was noted as lengthy.

What guests love

Qatari guests found Grand Hyatt Izmir IstinyePark to be a comfortable and well-equipped hotel, highlighting its convenient connection to a mall and attention to detail.

• The hotel offers a convenient location directly connected to a large shopping center.
• Rooms are noted for their comfort, cleanliness, and modern furnishings.
• Room service and general staff were very friendly and attentive.
• The hotel's amenities were well-maintained and thoughtfully arranged.

Areas to improve

Some Qatari visitors noted the hotel's distance from key attractions and the old city, with a few experiencing negative interactions with reception staff.

• The hotel's location was perceived as distant from the old city and shopping areas.
• A few guests found the reception staff to be arrogant and unhelpful.
• There was a sentiment of being far from central tourist spots.

What guests love

Omani guests praise Grand Hyatt Izmir IstinyePark for its prime location near a popular mall and its beautiful sea views from the rooms, alongside high standards of cleanliness.

• The hotel boasts a strategic location close to Istinye Park Mall with convenient access to transport.
• Rooms are noted for their cleanliness and beauty, offering lovely sea vistas.
• Guests appreciated the attentive service and staff attentiveness, ensuring a comfortable stay.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Bahcelerarasi Sehit Binbasi Ali Resmi Tufan Sokak No 7/A, Balcova, 35330 İzmir, Turkey