Grand İska Palace
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the friendly service from staff, particularly Mr. Yilmaz, and the high cleanliness of the premises and new facilities.
- Guests commend the overall cleanliness of rooms and facilities.
- Visitors value the welcoming and cooperative attitude of the staff.
- The location is noted as a positive aspect due to its proximity to transport.
Areas to improve
Some Arab guests expressed reservations regarding breakfast variety, communication challenges with some staff not fluent in English, and concerns about the location.
- Improvements are suggested for breakfast options and variety.
- Some visitors face communication difficulties with staff lacking English fluency.
- Certain families voiced concerns about the location, describing it as unsafe or congested.
What guests love
Saudi guests appreciate the hotel's good location and high cleanliness standards, noting that the facilities are new and well-maintained.
- The overall location of the hotel is convenient.
- The hotel is very clean with new facilities.
- Staff cooperation, particularly from Mr. Yilmaz, was helpful.
Areas to improve
Some Saudi visitors experienced communication challenges due to language barriers, with others noting limited services and breakfast variety.
- Not all staff members speak English fluently.
- Some services were not fully available.
- There were comments regarding the breakfast variety.
What guests love
Emirati guests often find Grand İska Palace offers a pleasant stay, with particular appreciation for comfortable accommodations and attentive service.
- Rooms were upgraded to larger spaces, adding to comfort.
- Guests praise the high level of room cleanliness.
- Emirati visitors appreciate friendly and helpful staff service.
Areas to improve
While Emirati guests enjoy their stay, some feel the breakfast options require enhancement.
- An increase in the variety of breakfast choices is suggested.
- The breakfast experience could be improved with different selections.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- City view
- View
- Cleaning products
- Electric kettle
- Clothes rack
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Bike tours
- Stand-up comedy
- Bar crawls
- Dining area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Minibar
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Grocery deliveries
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Wake-up service
Where it is
Manastırlı Rıfat Sokak No:4, Fatih, 34096 Istanbul, Turkey