Grand Moon Hotel Suites
Aparthotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location near transport and key areas, along with the warm and helpful nature of the staff.
- Guests praise the strategic location, making it easy to reach Taksim Square and the metro.
- Staff members are noted for their welcoming attitude and helpfulness with a friendly smile.
- Visitors value the good value for money offered by the hotel.
- Comments highlight clean and spacious rooms with essential amenities.
Areas to improve
Some guests encountered challenges with early check-in policies, facility maintenance, and the absence of an elevator.
- A few guests reported difficulties with early check-in and the need to pay extra fees.
- Noted issues included the need for bathroom renovation and maintenance of some fixtures.
- Several visitors mentioned the lack of an elevator in the building.
- Observations were made about some outdated furniture or incomplete amenities in rooms.
What guests love
Grand Moon Hotel Suites offers Saudi guests a comfortable stay, highlighting its prime location near transport and dining, complemented by friendly staff service.
- Strategic location close to Taksim metro station and key attractions.
- Good value for money with a welcoming and helpful staff team.
- Convenient amenities like coffee/tea service and wake-up calls.
- Safe 24/7 lobby atmosphere and consistently available hot water.
Areas to improve
Some Saudi guests encountered issues with early check-in policies and cash payment requirements, alongside a need for maintenance in bathrooms and the in-room safe.
- Early check-in denied without paying for a full extra day.
- Lack of a credit card machine required searching for an ATM.
- Some bathroom fixtures needed renovation and repair.
- The in-room safe was non-functional and not secured to the wall.
What guests love
Emirati guests found their stay at Grand Moon Hotel Suites to be pleasant, highlighting the convenient location and the helpfulness of the staff.
- The hotel boasts a prime location, conveniently close to Taksim Square and Istiklal Street.
- Emirati visitors appreciated the friendly and helpful service provided by the reception team.
- The property offers good access to public transport and nearby amenities.
Areas to improve
A few Emirati guests noted some inconveniences regarding the hotel's facilities, particularly the absence of an elevator and the limited space in shower areas.
- Several guests mentioned the lack of an elevator within the building.
- Some noted that the shower area in the rooms felt quite small.
- Minor issues were raised concerning outdated amenities or missing items in the rooms.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Dining table
- Cleaning products
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
- Linens
- Toilet paper
Show all amenities (60)
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Sofa
- Seating area
- Desk
- Flat-screen TV
- Radio
- Telephone
- TV
- Socket near the bed
- Clothes rack
- Mosquito net
- Hardwood or parquet floors
- Soundproofing
- Private entrance
- Iron
- Upper floors accessible by stairs only
- Outdoor furniture
- Sun deck
- Terrace
- Fruit
- Wine/Champagne
- Grocery deliveries
- Packed lunches
- Room service
- Minibar
- Tea/Coffee maker
- Private apartment in building
- Shuttle service
- Invoice provided
- Lockers
- Private check-in/out
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Convenience store on site
Where it is
KOCATEPE MAHALLESİ ÇAYLAK SOKAK NO 28 BEYOĞLU/İSTANBUL, Beyoglu, 34437 Istanbul, Turkey