Grand Palace Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciated the friendly and helpful service from the hotel staff, noting the comfortable beds and a prime location near vibrant amenities and transport.
- Rooms and bathrooms accurately reflect the photos.
- Staff members are cooperative and pleasant, ready to assist.
- Beds and pillows provide very good comfort for sleeping.
- The location is lively, full of shops and restaurants, close to the metro.
Areas to improve
Some Arab guests encountered issues with room quality and basic services, including maintenance problems and a lack of essential amenities.
- Certain rooms lacked adequate soundproofing.
- Problems with lighting and bathroom maintenance were noted.
- Essential items like soap or toiletries were reported as unavailable.
- Some guests experienced disappointment regarding the non-provision of agreed-upon breakfast.
What guests love
Saudi guests found the hotel rooms comfortable, particularly praising the beds and pillows. They also appreciated the vibrant location filled with shops and restaurants, noting its proximity to the metro station.
- Rooms and facilities accurately match the displayed photos.
- Staff members are friendly and very helpful.
- Beds and pillows offer good comfort during travel.
- The location is ideal, close to shops and the metro.
Areas to improve
Some Saudi guests noted issues with soundproofing between rooms, alongside concerns about bed cleanliness and bathroom odors. There were also comments regarding maintenance delays and internet connectivity problems.
- Poor soundproofing between rooms was a concern.
- Issues with bed cleanliness and bathroom odors were reported.
- Delays in bathroom ventilation fan maintenance occurred.
- Internet service was interrupted for some guests.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Garden
- Live sports events (broadcast)
- Tour or class about local culture
- Happy hour
- Walking tours
- Bar crawls
- Bar
- Private check-in/out
Show all amenities (47)
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Grocery deliveries
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
- Wheelchair accessible
Where it is
Hürriyet Mahallesi Hürriyet Cad. Altin Sok No:29 Yenibosna/Bahçelievler, Bahcelievler, 34191 Istanbul, Turkey