Grand Sagcanlar Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location, its proximity to transportation and tourist spots, and the helpfulness of some staff members who provided professional service.
- The location is strategic and very close to metro and tram stations.
- Easy access to all major tourist attractions.
- Some staff, especially on the night shift, were professional and friendly.
- The price is considered reasonable given the location.
Areas to improve
Some Arab guests encountered challenges regarding the hotel's need for renovation, cleanliness issues, unpleasant odors, and deficiencies in some basic services.
- The hotel is in significant need of renovation and improvement.
- Room cleanliness requires more attention, with some guests noting insects.
- Certain essential services were unavailable or malfunctioning, such as AC and internet.
- Breakfast variety was limited, and the restaurant had unpleasant smells.
What guests love
Emirati guests appreciate the hotel's convenient location for accessing tourist spots. Some also noted the professionalism of the night reception staff.
- The hotel's location offers easy access to tourist attractions.
- The night shift reception staff member was professional.
- Some visitors found the overall experience to be good.
Areas to improve
Emirati guests encountered several issues, including poor room cleanliness with noted insects, weak soundproofing, and non-functional amenities.
- Room cleanliness requires improvement, with insects found on bedsheets.
- Soundproofing in the rooms was inadequate.
- Several amenities, such as air conditioning and internet, were not functioning well.
- The complimentary breakfast quality was disappointing.
- Communication with staff was challenging due to language barriers.
What guests love
Qatari guests highlight the hotel's convenient location, conveniently close to public transport, and appreciate the staff's service and reasonable accommodation costs.
- The hotel boasts a prime location, easily accessible to metro and tram stations.
- Staff service was noted positively by visitors.
- The cost of staying at the hotel is considered good value.
Areas to improve
Some Qatari visitors noted that the hotel requires renovation, with mentions of potential allergens in rooms and a need for clearer communication on paid beverages.
- The hotel facilities are in need of updates and renovation.
- Concerns were raised about potential allergens within the rooms.
- There is a need for advance clarification regarding charges for stocked water and soft drinks.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (54)
- Shower
- Wardrobe or closet
- View
- Electric kettle
- Socket near the bed
- Clothes rack
- Seating area
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Minibar
- Restaurant
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Safe
- Shuttle service
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Soundproofing
- Car rental
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Room service
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Where it is
Mermerciler Cad. No:11 Yenikapi, Fatih, 34130 Istanbul, Turkey