Grand Star Hotel Bosphorus & Spa
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location near key attractions, along with good service and beautiful Bosphorus views.
- The hotel's strategic location offers convenient access to transport and main streets.
- Guests commend the kindness and helpfulness of the reception and general staff.
- Some rooms provide lovely sea views enjoyed by families and couples.
- Pricing is noted as reasonable for the location and services offered.
Areas to improve
Some Arab guests encountered issues with room and facility cleanliness, alongside maintenance problems and breakfast service.
- A lack of general cleanliness in rooms and bathrooms was reported.
- Certain rooms require maintenance and lack modern furnishings or basic amenities.
- Spa and swimming pool facilities were noted as being closed or unavailable.
- Some visitors experienced difficulties with check-in or receiving rooms matching their bookings.
What guests love
Saudi guests appreciate the hotel's prime location near key attractions and helpful staff who provide good service.
- convenient location close to Istiklal Street and the metro.
- Welcoming reception and helpful staff interactions.
- Pleasant sea views from select rooms.
- Good value for the price paid.
Areas to improve
Some Saudi guests encountered issues with room assignments, including basement rooms or discrepancies from bookings, alongside cleanliness and noise concerns.
- Room allocation problems, including unadvertised basement rooms.
- Disruptive noise in rooms due to malfunctions or other guests.
- Some rooms lacked cleanliness and had old furnishings, with missing amenities.
- Elevator issues and an out-of-service swimming pool were noted.
What guests love
Emirati guests appreciate the hotel's prime location and the helpfulness of its staff, enjoying pleasant views of the Bosphorus.
- The hotel's strategic location offers convenient access.
- Staff members are friendly and provide valuable assistance.
- The view of the Bosphorus strait is beautiful.
- Enjoyable breakfast experience with a nice view.
Areas to improve
Some Emirati visitors encountered issues with cleanliness, room maintenance, and discrepancies with advertised images, alongside elevator problems.
- Overall cleanliness requires improvement.
- Certain facilities were closed and unavailable.
- Room conditions needed maintenance.
- Breakfast quality did not meet expectations.
- Elevators were a recurring inconvenience.
What guests love
Qatari guests at Grand Star Hotel Bosphorus & Spa found their stay to be pleasant, highlighting key aspects of the hotel's offerings.
- Visitors appreciated the quality of the rooms provided.
- The hotel staff received positive remarks for their helpfulness.
- The advantageous location of the hotel was noted.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Free Wifi
- Airport shuttle
- Spa and wellness center
- Family rooms
- Non-smoking rooms
- Restaurant
- Room service
- Tea/Coffee Maker in All Rooms
Show all amenities (10)
- Bar
- Breakfast
Where it is
Siraselviler Cad. No:45 Taksim, Beyoglu, 34437 Istanbul, Turkey