Grand Turkuaz Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's central location near shopping areas and its good cleanliness, with many finding their rooms comfortable.

• The strategic location and accessibility are consistently highlighted as a major advantage.
• Guests appreciate the clean rooms and the availability of parking facilities.
• The staff's courteousness and helpfulness are often mentioned positively.
• Breakfast is generally described as good and enjoyable, sometimes with pleasant views.

Areas to improve

Some Arab guests report issues with external noise, older furnishings, and bed comfort, alongside occasional operational concerns.

• Noise from the main road is a recurring complaint, disrupting sleep for many guests.
• Several reviewers mention that the furniture appears dated and beds lack comfort.
• Guests sometimes note small room sizes, poor soundproofing, or limited elevator capacity.
• Breakfast variety is occasionally found to be limited, and some services may incur extra charges.

What guests love

Saudi guests appreciate the hotel's strategic location near markets and services, alongside general cleanliness and attentive service from friendly staff.

• The hotel's prime location offers convenient access to shopping centers and lively areas.
• Guests commend the cleanliness of the rooms and common areas.
• Staff are noted for their friendly and professional demeanor, including valet parking service.
• The breakfast is considered good and varied by many visitors.

Areas to improve

Some Saudi guests encounter issues with cramped room sizes and uncomfortable beds, alongside disturbances from poor sound insulation.

• Certain rooms are perceived as small, particularly for families.
• Guests reported discomfort with the beds or noise emanating from them.
• Noise disturbances from outside or adjacent rooms were noted.
• Bathroom cleanliness and some services require further attention.

What guests love

Emirati guests appreciate the hotel's central location, proximity to shopping and dining, along with clean rooms and comfortable bedding.

• The hotel boasts a strategic location, offering easy access to commercial hubs and restaurants.
• Guests noted the cleanliness of rooms and common areas during their stay.
• The staff's friendly and helpful demeanor was frequently praised by visitors.
• A good breakfast selection was highlighted as a positive aspect of the stay.

Areas to improve

Some Emirati guests encountered issues with soundproofing and noted the furniture's age and limited breakfast variety.

• The hotel suffers from poor soundproofing, which can disrupt sleep due to road noise.
• A few visitors mentioned that the furniture appears somewhat dated.
• The breakfast options were noted as being limited and not very diverse.
• Parking space can be restricted, requiring some effort to find a spot.

What guests love

Kuwaiti guests appreciated the refined service and good staff interactions, noting the general cleanliness and satisfactory breakfast.

• Spacious rooms provided a comfortable stay.
• The hotel's location is convenient for accessing key areas and markets.
• Valet parking service was a well-received amenity.
• Staff's polite and refined demeanor left a positive impression.

Areas to improve

Some Kuwaiti guests noted issues with dated furniture and dim lighting in rooms, alongside the hotel's slight distance from the city center.

• Furniture in some rooms appeared old and in need of updating.
• An unpleasant odor was detected in the bathrooms.
• Room lighting was found to be very dim.
• Room sound insulation was not optimal.

What guests love

Bahraini guests appreciated the attentive service and the staff's cooperative nature, enjoying a varied breakfast experience at a fantastic rooftop location.

• Guests enjoyed the variety of fruits offered at breakfast.
• The rooftop breakfast setting was a highlight.
• Staff members were noted for their helpfulness.
• The service provided was very good.

Areas to improve

Some Bahraini visitors noted the small size of the superior rooms, while others pointed out the limited availability of a single elevator.

• The superior rooms were found to be quite small.
• The presence of only one elevator was a minor inconvenience.

What guests love

Omani visitors appreciate the hotel's prime location near markets and central areas, along with the quality of the breakfast offered.

• The hotel's location is strategic and close to commercial facilities.
• Breakfast is good and varied, earning guest appreciation.
• Rooms and common areas are clean and meet expectations.
• Friendly and professional service from the staff.

Areas to improve

Some Omani visitors encountered challenges with essential services like Wi-Fi, elevator maintenance, and certain aspects of room comfort.

• The Wi-Fi network is weak and causes inconvenience.
• Elevator malfunctions occurred multiple times during stays.
• Some rooms lack comfortable beds or proper air conditioning control.
• Early room service hours may not suit all guests.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Bahar Mh. Ulubatlı Hasan Bulvarı, No:63 Osmangazi/Bursa, 16240 Bursa, Turkey