Grand Vaves Hotel
Hotel in Trabzon, Turkey
What Arab guests said
What guests love
Arab guests generally found the hotel staff to be cooperative and welcoming, with some appreciating the convenient location and basic services provided.
- The staff's helpfulness and friendly demeanor were noted positively.
- The hotel's location is considered convenient for access.
- Basic amenities and services were found to be adequate by some visitors.
Areas to improve
A segment of Arab guests experienced issues with service responsiveness and comfort, alongside concerns about noise and the immediate surroundings of the hotel.
- Service requests were sometimes met with delays or incomplete fulfillment.
- Noise disturbances from the nearby industrial area were a point of complaint.
- Some guests found the beds uncomfortable and noted unpleasant odors.
What guests love
Saudi visitors appreciated the friendly service from the cooperative staff and enjoyed the hotel's spacious areas, along with a pleasant breakfast.
- Staff members were noted as friendly and helpful.
- The breakfast offered was satisfactory.
- Guests found the hotel's spaces to be ample.
Areas to improve
Some Saudi guests experienced service shortcomings, with unfulfilled requests and noted odors. Noise from the surrounding industrial area was also a concern.
- Certain services were not perfect, with some requests not being met.
- The hotel's proximity to an industrial zone caused external noise.
- An unpleasant odor was detected within the premises.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Bath
- Shower
- Linens
- Wardrobe or closet
- City view
- Mountain view
- View
- Outdoor furniture
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Fold-up bed
- Clothes rack
- Dining area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Minibar
- Restaurant
- Tea/Coffee maker
- Lockers
- Private check-in/out
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
Where it is
Anadolu Bulvarı No:40, 61100 Trabzon, Turkey