Grand Vuslat

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's good central location and the good kindness and helpfulness of the staff.

• The prime location, close to key attractions and amenities, is consistently highlighted as a major advantage.
• Staff members are often commended for their friendly demeanor, helpfulness, and attentive service.
• Guests appreciate the cleanliness and spaciousness of the rooms.
• The availability of parking and proximity to essential services are noted positively.

Areas to improve

Some guests noted areas for improvement, particularly concerning the internet service and breakfast offerings.

• Several visitors reported issues with slow or weak Wi-Fi connectivity within the rooms.
• The breakfast is frequently mentioned as being modest or lacking variety.
• A number of guests indicated that furniture and facilities could benefit from updates and maintenance.
• Concerns were raised by some regarding poor sound insulation between rooms.

What guests love

Saudi guests frequently praise the hotel's prime location, placing them conveniently near attractions and services, alongside the staff's kind and helpful demeanor.

• The central location offers easy access to the main square, shops, and cafes.
• Guests appreciate the staff's friendly and cooperative attitude, with specific mentions of their kindness.
• Rooms are noted for providing a quiet and comfortable environment.
• The overall cleanliness of the hotel is well-regarded by visitors.

Areas to improve

Some Saudi visitors noted that the furniture appears dated and in need of updates, with comments also highlighting poor room insulation and limited breakfast variety.

• The furniture in the rooms is perceived as old and requiring refurbishment.
• Sound insulation between rooms is weak, leading to disturbances from internal and external noises.
• Breakfast options are described as limited and repetitive, lacking sufficient variety.
• Access can be challenging due to narrow entrances and parking difficulties.

What guests love

Emirati guests frequently praise the hotel's convenient location near Meydan Square and its surrounding amenities, alongside the staff's cooperative and helpful service.

• The hotel boasts a prime location, conveniently situated near restaurants and shops.
• Staff members are consistently noted for their welcoming attitude and readiness to assist.
• Family rooms are described as spacious and comfortable.
• Breakfast is generally considered good and varied.

Areas to improve

Some Emirati guests experienced delays during check-in, with occasional remarks on room readiness and concerns regarding parking facilities.

• Extended waiting times were noted during the check-in process.
• Rooms were sometimes reported as not being fully prepared upon arrival.
• There were comments suggesting improvements needed for parking lot management and security.
• A few guests mentioned difficulties in obtaining a late checkout.

What guests love

Kuwaiti guests appreciate the hotel's prime location near the city center and praise the staff's good and friendly service.

• The hotel's central location offers convenient access to key attractions.
• Visitors highlight the good and welcoming service provided by the staff.
• Guests enjoyed the good treatment and pleasant interactions with the hotel team.

Areas to improve

Some Kuwaiti guests noted the hotel's dated aspects and mentioned concerns regarding the Wi-Fi service quality.

• A few visitors felt the hotel's furnishings and decor could benefit from modernization.
• The Wi-Fi service was reported as weak by some guests.
• Certain rooms lacked adequate soundproofing.

What guests love

Qatari guests praise the hotel's convenient location, placing them close to amenities and dining, alongside spacious and clean rooms that ensure a comfortable stay.

• The central location offers easy access to shops and restaurants.
• Rooms are noted for being spacious and well-maintained.
• Staff members are friendly and provide good service.

Areas to improve

Some Qatari visitors noted issues with the hotel's infrastructure, particularly concerning poor sound insulation and unreliable internet service.

• The Wi-Fi service was slow and unsatisfactory.
• Soundproofing between rooms and corridors requires significant improvement.
• Certain bathroom facilities are in need of an update.

What guests love

Bahraini guests appreciate the hotel's prime location near key attractions and the welcoming, helpful nature of the staff, particularly reception.

• The hotel boasts an convenient location, conveniently situated close to main points of interest.
• Staff members are friendly and accommodating, with special mention for Aisha at reception.
• Overall cleanliness is good, and the rooms are considered suitable for a stay.

Areas to improve

Some Bahraini guests noted areas needing repair and upgrades, alongside feedback regarding the quality and variety of breakfast offerings.

• The hotel requires some maintenance and upgrades to its facilities.
• Breakfast did not meet expectations in terms of variety or service style.
• A few rooms were described as small and lacking amenities like bathroom ventilation.

What guests love

Omani guests frequently praise the hotel's convenient location near essential amenities and highlight the friendly and helpful nature of the staff.

• The hotel boasts a prime location, conveniently situated near the main square and various dining and shopping options.
• Visitors appreciate the staff's welcoming attitude and their readiness to assist guests.
• The cleanliness of the property is noted as a positive aspect enjoyed by many.
• Availability of parking is mentioned as a convenient feature for some visitors.

Areas to improve

Omani guests report concerns regarding the condition of the furniture, the quality of breakfast, and the perceived high prices relative to the services offered.

• Many guests find the furniture to be old and in need of refurbishment to meet expectations.
• The breakfast offering is frequently described as basic and lacking variety.
• Some visitors feel that the accommodation prices are high in comparison to the hotel's overall condition.
• Issues have been noted with the handling of online bookings and discrepancies upon arrival.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Iskenderpasa Mah. Gencoglu Sok. No:5, 61100 Trabzon, Turkey