Graziella Gold Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's central location, offering convenient access to transportation and surrounding amenities.
- The central location near metro and bus stations provides easy mobility.
- Reception and staff offered good and welcoming service to guests.
- Availability of nearby restaurants and cafes enhances the stay's convenience.
Areas to improve
Some Arab guests encountered issues with small room sizes, cleanliness concerns, and unpleasant odors.
- Certain rooms were very small, lacking adequate space for luggage.
- Floors were not clean in some instances, with bad smells emanating from bathrooms.
- Malfunctioning air conditioning for extended periods negatively impacted guest comfort.
What guests love
Emirati guests appreciate the hotel's prime location, finding it a convenient base for families and groups.
- The hotel boasts a strategically advantageous location.
- Its location is consistently highlighted as a key strength.
- Guests value the accessibility to the surrounding area.
Areas to improve
Some Emirati visitors encountered issues with staff service and the breakfast offering.
- A few guests reported that staff were unfriendly and inattentive.
- Concerns were raised regarding unprofessional conduct from the team.
- The breakfast quality did not meet the expectations of some visitors.
What guests love
Qatari guests appreciate the hotel's central location, finding it conveniently close to public transport, dining, and shopping options.
- The hotel boasts a strategic location near metro and bus stations, ensuring easy accessibility.
- Numerous restaurants, cafes, and shops are readily available in the vicinity.
- Some visitors noted the breakfast as being enjoyable.
Areas to improve
Qatari visitors encountered issues with room size, unpleasant odors, and disruptions with air conditioning and elevators, impacting their stay.
- Some economy rooms were noted as being very small with noticeable smells emanating from the bathroom.
- Guests experienced recurring problems with the air conditioning system being out of service for extended periods.
- Malfunctioning elevators caused delays and inconvenience for visitors.
- There were reports of sudden power outages without explanation.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Inner courtyard view
- Terrace
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Fruit
- Breakfast in the room
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Child safety socket covers
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
Where it is
Küçük Langa Caddesi, Fatih, 34096 Istanbul, Turkey