Green Palace Suite Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests frequently praise the hotel's convenient location, proximity to amenities and the airport, alongside the staff's welcoming and cooperative demeanor.

• The strategic location offers convenient access to the airport and essential services.
• Staff members are often highlighted for their kindness and helpfulness, with some receiving specific commendations.
• Rooms and suites are noted for their good space and cleanliness, suitable for families.
• Facilities like the pool and gardens are appreciated, especially by younger guests.

Areas to improve

Some guests encountered issues with room service responsiveness, limited breakfast variety, and challenges with luggage assistance, alongside occasional problems with air conditioning and reception.

• Room cleaning services can be slow or superficial, and breakfast options tend to be repetitive daily.
• Poor air conditioning in some rooms and a lack of assistance with luggage upon arrival and departure were noted.
• A few guests reported delays during check-in or difficulties interacting with night reception staff.
• Concerns were raised about cleanliness in certain areas, the presence of stray animals, or weak internet connectivity in some bungalows.

What guests love

Saudi guests appreciate the hotel's convenient location near essential services and the airport, along with its pleasant facilities like the pool and spacious areas offering comfort.

• Many praise the kindness and cooperation of staff members like Fatima, Hanan, and Ali, who provided attentive service.
• The location is considered strategic due to its proximity to the airport, markets, and restaurants, facilitating easy travel.
• Suites and cottages are noted for their cleanliness and spaciousness, providing a comfortable environment for families.
• The hotel is commended for its good air conditioning and enjoyable pools, including one for children.

Areas to improve

Some Saudi guests encountered challenges with limited services, particularly concerning assistance with luggage and the availability of private parking.

• The breakfast options are noted as limited and lacking daily variety.
• Some guests experience difficulty with luggage handling upon arrival and departure, especially during late hours.
• The hotel faces issues with the absence of private parking, requiring guests to find nearby spots.
• Delays during check-in have been reported occasionally due to insufficient staffing.

What guests love

Emirati guests appreciate the spaciousness of the suites, finding them a suitable choice for families seeking comfort.

• Rooms offer ample space for families to relax.
• Outdoor facilities feature well-maintained grounds.
• Children enjoy a clean and safe swimming pool.

Areas to improve

Emirati guests encountered challenges with essential services, including ineffective air conditioning and limited breakfast, which impacted their overall experience.

• Guests reported that the air conditioning was poor and insufficient.
• Breakfast was limited and repetitive daily.
• Visitors noted inconvenience with only one room key card for larger families.
• Room maintenance issues, such as a non-working phone, were observed.
• There were comments about poor reception service and lack of assistance with luggage.

What guests love

Kuwaiti guests appreciate the hotel's convenient location near essential amenities and the staff's friendly, helpful demeanor.

• Staff are welcoming and accommodating, offering a complimentary room upgrade.
• Suites are clean and spacious, with popular restaurants nearby.
• The location is close to the sea promenade and easily accessible to shops and pharmacies.

Areas to improve

Some Kuwaiti guests encountered issues with room service responsiveness and the simplicity of breakfast, alongside minor facility concerns.

• Room cleaning service was slow to respond.
• Breakfast options were simple and limited.
• The swimming pool lacks an easy entry and exit ladder.
• Spiders were noted in bungalows due to surrounding greenery.

What guests love

Omani guests praise the hotel's superb location and proximity to amenities, highlighting its quiet and comfortable atmosphere.

• The hotel's convenient location makes it an ideal choice for families and couples.
• Rooms and suites are noted for their cleanliness and tidy presentation.
• Staff members are friendly and cooperative, offering polite and attentive service.
• Available facilities, including gardens and a pool, enhance the pleasant stay.

Areas to improve

Some Omani guests noted that breakfast options could be limited and repetitive, with a walk required to reach Arabic restaurants.

• Breakfast offerings sometimes lacked variety and felt routine.
• Nearby Arabic restaurants are not readily available, requiring a walk of about 20 minutes.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Shared toilet
• Toilet
• Free toiletries

Where it is

Hükümet Cad. Sancak Mh. No:86 Yomra, 61250 Yomra, Turkey