Gumus Palace Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location and the friendly staff, whose English proficiency enhances the overall pleasant stay.
- Guests highlight the hotel's convenient location.
- The staff's kindness and helpfulness are frequently praised.
- Staff members' English skills facilitate communication.
- The general cleanliness of the hotel is noted positively.
Areas to improve
A few guests mentioned that the rooms are rather small, with some noting the need for furniture updates and air conditioning maintenance.
- The room size was considered small by some visitors.
- There were comments suggesting furniture could be updated.
- Some guests experienced intermittent issues with the air conditioning.
- Water pooling in the bathrooms was also noted.
What guests love
Emirati guests appreciated the hotel's prime location and good services, highlighting the friendly staff who ensured a comfortable and easy stay.
- The hotel's convenient location is a significant plus for visitors.
- Staff members are friendly and helpful, with good English communication.
- Services provided at the hotel met guest expectations well.
- Some families chose to return, valuing their overall experience.
Areas to improve
Some Emirati guests noted that the room size was somewhat limited, alongside minor technical issues that affected their comfort.
- Rooms were found to be a bit tight in space.
- Beds required attention and possibly replacement.
- The air conditioning system experienced intermittent functionality.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 80 inches)
- City view
- View
- Patio
- Children's high chair
- Dining table
- Coffee machine
- Cleaning products
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Dining area
- Seating area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Video
- Radio
- Telephone
- TV
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Where it is
Merkez Mah. Ali Galipbey Cad. No:20 Gaziosmanpasa , 34250 Istanbul, Turkey