GÜRSOY EXCLUSIVE HOTEL

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and beautiful sea views, alongside a high standard of cleanliness throughout the property.

• Staff members are consistently noted for their respectful and helpful service.
• The hotel's strategic location, close to amenities and dining, is a significant advantage.
• Guests often highlight the appealing sea views as a major draw.
• Rooms are generally described as spacious, clean, and comfortable.

Areas to improve

Some Arab guests experienced delays during check-in, noted a limited variety at breakfast, and encountered issues with odors or noise.

• A number of guests reported significant delays when checking into their rooms.
• Several visitors mentioned that breakfast options lacked variety.
• Complaints were made regarding unpleasant odors in some rooms or external noise.
• Minor issues with room maintenance or air conditioning functionality were also noted.

What guests love

Saudi guests frequently praise the hotel's convenient location near amenities and the sea, highlighting its cleanliness and the helpfulness of the staff.

• Guests consistently note the cleanliness of the rooms and common areas.
• The staff's friendly demeanor and willingness to assist are appreciated.
• Sea views and a peaceful atmosphere are often mentioned as key highlights.
• Many find the hotel offers good value for its price.

Areas to improve

Some Saudi visitors experienced delays during check-in and noted areas for improvement regarding breakfast variety and noise insulation.

• Occasional delays in the check-in process were reported by guests.
• A desire for greater variety in breakfast options was expressed by some.
• External traffic noise and insufficient soundproofing were mentioned by a few.
• Some guests noted unpleasant odors in certain rooms.

What guests love

Kuwaiti guests found Gürsoy Exclusive Hotel to be a pleasant stay, highlighting its convenient location with beautiful sea views and the very helpful and polite staff.

• Rooms are spacious and comfortable, featuring cozy beds.
• The location is great, offering direct sea views.
• Staff members are friendly and cooperative.
• The hotel maintains good cleanliness.

Areas to improve

A few Kuwaiti guests experienced issues with the air conditioning and internet service, alongside a lack of cooperation regarding booking changes.

• The air conditioning would stop working in the morning.
• AC was turned off during sleeping hours, causing inconvenience.
• Internet service was very poor.
• One guest encountered an uncooperative handling of a booking change.

What guests love

Omani guests appreciated the hotel's cleanliness and tidiness, with special mention of the supportive and friendly reception staff.

• Guests noted the high level of cleanliness and good orderliness.
• The staff received praise for their helpful service.
• Visitors were satisfied with the hotel's good location.
• Pleasant room upgrades, including sea views, were valued.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Yeşilce Mahallesi Devlet Karayolu Cad. No : 258 Arsin/Trabzon, Turkey, 61900 Trabzon, Turkey