Guzel Evler Family Resort

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests appreciate the resort's pleasant location, describing it as quiet, safe, and conveniently close to essential amenities, making it a comfortable retreat.

• The property offers good privacy for families with spacious areas and complete facilities.
• The cleanliness and tidiness of the pool and gardens are generally praised.
• The helpfulness and cooperation of some staff members are noted.

Areas to improve

Some Arab guests encountered issues with linen cleanliness and facility maintenance, alongside operational problems that affected their comfort.

• Concerns were raised regarding the cleanliness of bed sheets and the presence of unpleasant odors.
• Some guests reported malfunctions with heating systems and water heaters during cold periods.
• Maintenance and renovation of furniture and appliances appeared weak, with unaddressed previous feedback.

What guests love

Saudi visitors appreciate the resort's spaciousness and proximity to essential services, with particular praise for the helpfulness and kindness shown by some staff members.

• The place is spacious, offering comfortable room for families.
• Conveniently located near necessary services and amenities.
• Certain staff members are cooperative and provide valuable assistance.
• Offers good privacy in some of the cottages.

Areas to improve

Some Saudi guests encountered issues with the cleanliness of bedding, maintenance of heating and water heaters, alongside dust odors and insects in certain units.

• Bed sheets were not sufficiently clean.
• Problems with heating and water heater maintenance.
• Presence of dust odors and insects in some areas.
• Furniture and amenities appear worn and need updating.

What guests love

Guzel Evler Family Resort is a beautiful and comfortable destination for relaxation, offering Emirati guests a pleasant stay.

• Visitors appreciated the availability of comprehensive home amenities.
• Guests felt secure due to the presence of surveillance cameras and a private entrance.
• The provision of a private bathroom in each room and a washing machine was valued.

Areas to improve

Some Emirati guests noted aspects that could be improved to enhance the winter stay experience.

• One guest pointed out the need for a pool heater during colder weather.
• It is advised to confirm this amenity's availability when booking to avoid inconvenience.

What guests love

Kuwaiti guests appreciate the resort's convenient location near amenities and its generally clean environment, including the pool. Some also noted the pleasant check-in and check-out process and the availability of cooking facilities.

• The resort's location is convenient and close to essential services.
• The cleanliness of the property and the pool was satisfactory.
• Positive interactions with staff during arrival and departure.
• Cooking utensils were readily available for guests.

Areas to improve

Some Kuwaiti guests encountered a concerning issue involving a large sum demanded at checkout and alleged blackmail. Others mentioned a lack of privacy within the villas and a need for updated furnishings.

• One guest reported a concerning demand for a large sum at checkout, with alleged blackmail.
• A few guests noted insufficient privacy within the villas.
• There was a suggestion for changing or updating the linens.

What guests love

Qatari guests expressed satisfaction with the resort, praising its quiet and comfortable location that offers privacy for families.

• The resort is noted for its beauty, safety, and proximity to shops.
• The villa is well-equipped, providing a comfortable and clean environment.
• The pool and garden are well-maintained, enhancing the family stay.

Amenities

• Children's high chair
• Dining table
• Cleaning products
• Toaster
• Stovetop
• Oven
• Kitchenware
• Electric kettle

Where it is

Tepebasi Mahallesi, Barbaros Caddesi, No: 40 Kirkpinar Sapanca, 54600 Sapanca, 54600 Sapanca, Turkey