Hampton by Hilton Istanbul Kayasehir

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Guests frequently praise the hotel's friendly and professional staff, particularly the reception team's English proficiency. The cleanliness of rooms and facilities, along with a good breakfast offering, are also highlighted as positive aspects of their stay.

• The welcoming and cooperative nature of the staff is appreciated, contributing to a smooth and pleasant experience.
• The cleanliness of the rooms and common areas is consistently noted as a positive point by visitors.
• Breakfast is generally well-received, with some guests enjoying traditional Turkish bakery items.
• The location is considered convenient by many, especially with nearby parking and shops.

Areas to improve

Some guests found the hotel's location to be distant from Istanbul's main tourist attractions. Remarks were also made regarding room size, accessibility of certain services, and occasional inconsistencies in cleaning standards and breakfast variety.

• The hotel's location is noted by some as being far from the city's popular tourist destinations.
• Rooms can feel small when extra beds are added, limiting space for movement.
• The absence of room service means guests must go to the lobby for certain needs.
• Concerns were raised about air conditioning performance and the limited variety offered at breakfast.

What guests love

Saudi visitors commend the attentive service and general friendliness experienced from the staff at Hampton by Hilton Istanbul Kayasehir.

• Reception and staff are helpful and provide good support.
• Cleanliness of rooms and common areas is appreciated by guests.
• Breakfast is varied and tasty, with notable service from some staff.
• The location offers convenient access to nearby markets and dining.

Areas to improve

Some Saudi visitors encountered minor inconveniences related to essential services and facility maintenance at the hotel.

• There were comments about the absence of room service, requiring guests to manage their own needs.
• Certain facilities, such as elevators and water cooling systems, did not function optimally.
• Price variations and a lack of diverse recreational facilities were noted.

What guests love

Emirati guests appreciated the warmth and cooperation from the hotel staff, alongside the quality of breakfast and a convenient location.

• Guests noted the cooperative and kind nature of the staff, with specific mentions of Mr. Amir and Mr. Halilcon.
• The breakfast received positive remarks, particularly the inclusion of traditional Turkish bakery items.
• Visitors valued the hotel's good location and its proximity to a shopping mall.
• The price of the stay and room sizes were also highlighted as satisfactory.

Areas to improve

Some Emirati guests found the hotel's location distant from main tourist attractions, with comments on breakfast variety and the absence of room service.

• The hotel's location was noted as being far from Istanbul's primary tourist spots.
• A lack of variety in the daily breakfast offerings was a recurring observation.
• Some visitors mentioned the absence of room service as a drawback.

What guests love

Kuwaiti guests appreciate the hotel's prime location near amenities and shops, alongside its high standards of cleanliness and the helpfulness of the staff.

• The hotel's location is strategic, close to restaurants and shops.
• Room and facility cleanliness is regarded.
• Staff members are cooperative and provide good service.
• Breakfast is suitable and meets expectations.

Areas to improve

Some Kuwaiti visitors noted that room prices are high relative to their size, with some comments regarding air conditioning performance and occasional cleanliness issues.

• Room prices are considered high for their size.
• Some rooms experienced air conditioning problems.
• Room service and cleaning performance can sometimes be inconsistent.
• Comments were made about cramped rooms and limited Arabic channels.

What guests love

Qatari guests appreciate the hotel's clean and convenient location, noting that the rooms are well-sized and adequately equipped.

• Visitors praise the cleanliness of the rooms and common areas.
• The location is considered strategic and easily accessible.
• Some guests highlight the good internet service provided.
• Staff are noted for being friendly and helpful.

Areas to improve

Some Qatari guests encountered challenges with the reception service, alongside comments regarding breakfast quality and certain amenities.

• Some visitors reported slow or unresponsive reception staff for specific requests.
• Air conditioning cooling was noted as slightly weak in one room.
• A few guests mentioned that breakfast was average and could benefit from more variety.
• Key cards were noted to be susceptible to damage when kept near mobile phones.

What guests love

Bahraini guests appreciated the friendly reception service, finding the staff helpful and understanding. They also noted the cleanliness of the hotel and the availability of suitable amenities for families, alongside good value for their stay.

• The reception staff were welcoming and helpful.
• Non-smoking rooms and parking were convenient for families.
• The hotel is clean and offers a good breakfast.
• The location is suitable, and the stay was comfortable and calm.

Areas to improve

Some Bahraini guests encountered minor issues regarding cleanliness and room comfort. They also noted that the air conditioning was not consistently effective, and room space could feel limited when an extra bed was added for families.

• There was a need for improved cleanliness in certain areas.
• Some rooms felt small when an extra bed was added for families.
• The air conditioning unit experienced cooling issues on two occasions.

Amenities

• Free toiletries
• Hairdryer
• Alarm clock
• Terrace
• Refrigerator
• Desk
• Radio
• Telephone

Where it is

Kayabaşı Mah. Şehit Mustafa Bozoklu Cad. No:5/1 - Basaksehir, 34306 Istanbul, Turkey