Hampton By Hilton Ordu

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location near the sea and highlight the general cleanliness and comfortable beds.

• The hotel's strategic location offers very close proximity to the beach and key areas.
• The cleanliness of rooms and facilities is a notable strength appreciated by many visitors.
• Availability of nearby parking is an added convenience for guests.
• Some guests commended the variety and quality of the breakfast offered.

Areas to improve

Some Arab guests encountered issues regarding service standards and the condition of certain facilities, with comments on breakfast and room maintenance.

• Maintenance issues were noted in some rooms, such as doors and telephones, alongside unpleasant odors.
• Several guests mentioned that the breakfast quality has declined compared to previous years.
• There were observations concerning the demeanor of some hotel staff, particularly in the breakfast area.
• The hotel's open parking for the public can make finding a spot difficult when returning late.

What guests love

Saudi guests appreciate the hotel's prime location near the sea, alongside the general cleanliness of rooms and facilities, contributing to a comfortable and pleasant stay.

• The proximity to the beach is highlighted as a key attraction.
• Rooms and bathrooms are noted as clean and tidy, with comfortable beds.
• Breakfast is described as good and varied, enhancing the positive experience.
• Some visitors found the overall atmosphere of the hotel to be peaceful.

Areas to improve

Some Saudi visitors encountered issues with a lack of certain amenities, smoke odors in hallways, and noted concerns regarding breakfast quality and parking services.

• A smoke smell in the corridors was observed, affecting the atmosphere.
• Some guests pointed out a shortage of certain amenities and room services.
• A decline in breakfast quality compared to previous years was mentioned.
• Guests experienced difficulties finding nearby parking due to open access.

What guests love

Emirati guests appreciate the hotel's prime location near the sea and its overall cleanliness, highlighting the welcoming service from the reception staff.

• The location is ideal and very close to the sea, easily accessible by foot.
• Reception staff were very friendly, with guests praising their smiles and attentive service.
• The hotel is generally clean, providing a comfortable stay for visitors.

Areas to improve

Some guests encountered minor room maintenance issues, including a bathroom door that did not close fully and a non-functional phone, alongside the inconvenience of daily key card replacements.

• The bathroom door did not close securely, causing slight inconvenience.
• The room's telephone was out of order and unusable.
• Room key cards required daily replacement, necessitating frequent trips to reception.

What guests love

Kuwaiti guests highlight the hotel's strategic location near the sea and dining spots, enjoying a delightful and varied breakfast during their stay.

• The prime location offers good proximity to the beach and vibrant areas.
• The quality and variety of breakfast options were appreciated.
• Some visitors noted satisfaction with the hotel's overall setting.

Areas to improve

Kuwaiti guests encountered issues with unpleasant odors throughout the hotel and rooms, alongside comments on the furniture's condition and limited parking facilities.

• A pervasive smoke scent was noted in common areas, with a musty odor in rooms.
• Some furnishings appeared dated, and there were reports of damaged doors.
• Parking proved challenging due to shared public access.
• The breakfast experience was described as uncomfortable, lacking service and food availability.

What guests love

Omani guests appreciate the hotel's prime location and convenient access, complemented by the availability of free parking.

• The strategic location of the hotel makes it a preferred choice for visits.
• Breakfast offers a delightful variety, satisfying diverse tastes.
• Complimentary parking adds extra convenience to the stay.

Areas to improve

Some Omani visitors noted that certain aspects of the hotel require enhancement, particularly concerning the modernity of furnishings and food quality.

• Some furnishings are dated and could benefit from an update.
• The quality of the food served did not meet some guests' expectations.
• There were comments regarding the service attitude of some staff members.

Amenities

• Free toiletries
• Hairdryer
• Alarm clock
• Refrigerator
• Flat-screen TV
• Radio
• Telephone
• TV

Where it is

Akyazi Mah.Yavuz Sultan Selim Cad. No:65 , 52200 Ordu, Turkey