Hampton by Hilton Samsun

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests generally appreciated their comfortable and clean stay, highlighting the welcoming and kind nature of the hotel staff.

• The hotel's cleanliness was frequently praised by visitors.
• Staff members were noted for being friendly and helpful.
• Guests enjoyed the breakfast, describing it as tasty and varied.
• The hotel's convenient location was a positive aspect for many.

Areas to improve

Some Arab guests encountered issues with room maintenance, including air conditioning problems or weak water pressure, alongside comments on room size.

• Several guests reported problems with the air conditioning not functioning properly.
• There were mentions of maintenance issues in bathrooms and weak water pressure.
• A few visitors found the rooms to be relatively small.
• Some guests experienced difficulties obtaining extra amenities like beds or pillows.

What guests love

Saudi guests found their stay at Hampton by Hilton Samsun to be a comfortable experience, highlighting the attentive service and overall pleasant atmosphere.

• The breakfast selection was noted for its variety and quality.
• Guests appreciated the efficient check-in process and the responsive staff.
• The cleanliness of the rooms and common areas was generally well-regarded.

Areas to improve

Some Saudi visitors encountered issues during their stay, including a lack of essential amenities and maintenance concerns within the rooms.

• A few guests reported problems with air conditioning and Wi-Fi connectivity.
• Families experienced difficulties securing extra beds or basic items like pillows and blankets.
• Concerns were raised regarding door maintenance and weak water pressure in bathrooms.

What guests love

Emirati guests generally found the Hampton by Hilton Samsun to be a pleasant hotel, highlighting the cleanliness and friendly staff who contributed to a comfortable stay.

• Visitors appreciated the welcoming and helpful nature of the staff.
• The hotel's cleanliness and that of the rooms received positive remarks.
• Guests described the rooms as comfortable for their stay.

Areas to improve

Some Emirati guests encountered issues with room temperature and air conditioning functionality, alongside comments regarding occasional cleanliness concerns and a lack of staff assistance during check-in/out.

• A few guests noted that rooms felt warm and the air conditioning was not working properly.
• One visitor expressed discomfort due to perceived uncleanliness in the room and bathroom, fearing bed bugs.
• Some visitors observed a lack of staff presence for luggage assistance during arrival and departure.

What guests love

Kuwaiti guests found their stay at Hampton by Hilton Samsun to be comfortable and pleasant, highlighting the hotel's cleanliness and quiet atmosphere.

• Visitors appreciated the high standard of cleanliness throughout the hotel.
• The rooms were noted for their comfort and quietness, contributing to a good stay.
• Staff hospitality and cooperative service were positively mentioned by guests.
• The hotel's convenient location was also a point of satisfaction.

Areas to improve

While the overall experience was positive, some Kuwaiti guests encountered an issue regarding insufficient parking availability.

• A few visitors mentioned a lack of adequate parking spaces at the hotel.

Amenities

• Picnic area
• Outdoor furniture
• Terrace
• Garden
• Live music/Performance
• Telephone
• Special diet meals (on request)
• Snack bar

Where it is

Kerimbey Mah. Isik Sok. No 2, Samsun, 55330 Samsun, Turkey