Hamsikoy Tas Otel

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Guests appreciate the hotel's location and beautiful mountain views, with special thanks for the warm welcome and friendly service from staff, particularly Mr. Jar Allah.

• The prime location offers lovely mountain vistas, suitable for short stays.
• Friendly interactions and attentive service from the staff, especially Mr. Jar Allah.
• The on-site restaurant serves delicious meals, notably the grilled dishes.
• The pricing is considered reasonable for the services provided.

Areas to improve

Guests encounter challenges with room and facility maintenance, including water issues, noise, odors, and a lack of dedicated parking.

• Some rooms are cramped and lack adequate daily cleaning.
• Issues with hot/cold water systems and no bidet in bathrooms.
• Smoke and food odors from kitchens below rooms, plus external noise.
• The absence of an elevator poses difficulties for seniors; parking is inconvenient.

What guests love

Saudi guests appreciate the hotel's prime location and its beautiful natural views, with special commendation for the staff's welcoming and helpful demeanor.

• The location is ideal, offering stunning mountain scenery.
• The staff are very friendly and consistently helpful.
• The restaurant serves delicious dishes, particularly the magloob.
• The pricing is considered reasonable for the services offered.

Areas to improve

Some Saudi guests noted the small size of certain rooms and accessibility challenges due to the lack of an elevator, alongside minor comments on bathroom amenities.

• Some rooms are compact and lack ample space.
• The absence of an elevator presents a challenge, especially for older guests.
• Bathrooms are missing some basic amenities like a bidet.
• Curtains do not fully block out sunlight.

What guests love

Emirati guests noted the professional service and attentive care provided by the staff, particularly Mr. Jar Allah and his colleagues, who went the extra mile to assist.

• Professional and attentive service from the hotel staff.
• Staff made extra efforts to provide assistance.
• The location of the hotel was appreciated by some visitors.

Areas to improve

Emirati guests encountered significant issues with room cleanliness and maintenance, alongside environmental disturbances and problems with essential facilities.

• Daily room cleaning was found to be inadequate.
• Bathroom issues included inconsistent water temperature and poor shower/WC separation.
• Smoke and cooking odors from the downstairs kitchen caused persistent disturbance.
• Wi-Fi connectivity was unreliable and poorly functional.
• Lack of on-site parking forced guests to park on the main road.

What guests love

Omani guests found the place to be good and appreciated the warm welcome they received.

• The location is described as very good and recommended.
• The welcoming reception and hospitality were noted positively.
• Overall, visitors had a pleasant experience.

Amenities

• Toilet paper
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Free toiletries
• Hairdryer
• View

Where it is

Merkez Küme Evleri kapı no: 121, 61750 Trabzon, Turkey