Hancioglu Orman Evleri & Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Guests praise the stunning location, which beautifully combines forest scenery with captivating sea views, offering a peaceful and relaxing retreat.

• The staff's welcoming nature and consistent helpfulness are frequently highlighted.
• The breakfast is consistently described as delicious and varied, receiving high marks.
• Many visitors appreciate the beautiful natural surroundings and scenic vistas.
• The property is noted as an ideal spot for relaxation away from city noise.

Areas to improve

Despite overwhelmingly positive experiences, some guests noted areas that could be enhanced to further improve comfort and convenience.

• Some accommodations are reported to have inadequate soundproofing.
• Maintenance issues, particularly with bathroom facilities, were occasionally mentioned.
• The size of certain rooms was found to be small by some visitors.
• Concerns regarding cleanliness or the presence of insects were occasionally raised.

What guests love

Saudi guests praise the stunning location and captivating views of the sea and mountains, alongside a delicious and varied breakfast that stands out as a key attraction.

• Visitors commend the staff's welcoming nature, friendliness, and professionalism.
• Guests enjoy the tranquility and surrounding nature, making it an ideal spot for relaxation.
• The overall cleanliness of the property and attention to detail are highlighted as significant positives.

Areas to improve

Some Saudi guests noted aspects requiring improvement, such as room size or minor maintenance details.

• Some rooms were perceived as being a bit small in size.
• Minor maintenance issues were mentioned, including shower heads or small leaks.
• A few guests found the breakfast options to be somewhat repetitive at times.

What guests love

Emirati guests praise the tranquil location and beautiful natural setting combining forest and sea, offering a distinct relaxing experience.

• Visitors commend the staff's friendliness and helpfulness, noting valuable assistance from some individuals.
• Guests enjoy delicious and varied breakfast meals, describing them as traditional and tasty.
• The beautiful views and good facilities are appreciated, contributing to a pleasant stay.

Areas to improve

Some Emirati guests encountered challenges with sound insulation in the villas, alongside observations regarding limited cleanliness in certain areas.

• Visitors note poor sound insulation between units, which affects privacy.
• Communication difficulties were mentioned due to some staff not mastering English.
• A few guests complained about repetitive breakfast options after several days, or technical issues like weak Wi-Fi.

What guests love

Kuwaiti guests found their stay enjoyable, appreciating the blend of natural beauty and friendly service at this forest accommodation.

• The stunning natural scenery and panoramic views offer a sense of peace and beauty.
• Staff members are welcoming and helpful, contributing to a comfortable guest experience.
• Breakfast is delicious and varied, providing a pleasant dining experience with a lovely view.

Areas to improve

Some Kuwaiti guests encountered issues with maintenance and facilities, which impacted their overall comfort during their stay.

• Parking areas presented challenges with maneuverability, and repairs were sometimes delayed.
• Certain accommodations lacked privacy due to poor soundproofing between rooms.
• Insects were present inside the bungalows despite cleaning efforts, affecting the sense of comfort.

What guests love

Qatari guests praise the attentive service and warm welcome from the staff, making their stay a relaxing and peaceful experience amidst beautiful nature.

• Friendly and helpful staff providing great service.
• A beautiful, peaceful place ideal for relaxation.
• Rooms are clean, cozy, and well-maintained.
• The Turkish bath offers privacy and security for families.

Areas to improve

One visitor experienced minor noise disturbance due to room location, but the situation was handled well.

• Noise disturbance from an external source in one room.

What guests love

Omani guests praise the hotel's stunning location and beautiful views, along with the quality of the breakfast served.

• Staff are commended for their helpfulness and prompt response to requests.
• Visitors enjoy the surrounding natural beauty and picturesque scenery.
• The provided breakfast is noted for its good quality and satisfaction.

Areas to improve

Some Omani visitors noted challenges in pinpointing the hotel's exact location and mentioned minor maintenance issues.

• Finding the precise location of the hotel can be difficult for some.
• Minor facility issues, such as a broken bidet or a clogged sink, were observed.
• The location is considered somewhat distant from main attractions.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Camburnu Mah. Kucuk Iskele Kume Evleri, Surmene, 61600 Trabzon, Turkey