Harmony Green Village Resort

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the resort as a comprehensive destination offering numerous enjoyable activities and events, with special praise for its tranquil location amidst stunning nature and comfortable, clean villas.

• The prime location nestled in the forest provides ideal peace and relaxation.
• The resort offers a diverse range of activities and events suitable for all ages.
• Villas are clean and well-equipped, featuring pleasant views.
• Some staff members are cooperative and friendly, providing refined service.

Areas to improve

Some guests encountered disappointing experiences due to unprofessional and poor staff conduct, alongside issues with room and facility cleanliness and maintenance.

• Certain staff members lack professionalism and friendliness, handling guest requests poorly.
• Rooms and facilities suffer from issues with cleanliness and regular maintenance.
• Difficulty was experienced in obtaining basic services like room service or shop availability.
• Some guests felt uncomfortable due to an unwelcoming treatment.

What guests love

Saudi guests praise the resort as a comprehensive destination offering a wide range of enjoyable activities and facilities, with special commendation for its peaceful location and services.

• The resort provides diverse activities and comprehensive facilities suitable for all ages.
• Reception was prompt and cooperative, with some guests receiving complimentary upgrades.
• The location is beautiful and tranquil, and the villa is well-equipped and comfortable.

Areas to improve

Some Saudi guests encountered challenges related to a lack of essential services, issues with cleanliness and room service, and instances of poor staff interaction.

• A shortage of basic services like a shop, requiring cable car use for purchases.
• Problems with cleanliness and room service, with maintenance requests going unaddressed.
• Some staff, particularly at reception and the restaurant, were unhelpful or unfriendly.

What guests love

Emirati guests found the resort to be a beautiful and relaxing escape, praising the modern villas and the very friendly and helpful staff.

• The villas are noted for their beauty and modern design, offering a pleasant stay.
• Guests appreciated the cooperative and classy treatment from the staff, especially the manager.
• The resort's location amidst the forest is ideal for relaxation and tranquility.
• Visitors enjoyed the varied and delicious breakfast offerings.
• The cable car service to the city is highlighted as a valuable amenity.

Areas to improve

Some Emirati guests encountered minor inconveniences, including road access challenges and payment limitations, alongside a desire for enhanced services.

• The road leading up to the resort was noted as being somewhat uncomfortable for some.
• Payment machines had limitations, sometimes requiring cash transactions.
• The absence of nearby grocery shops necessitates prior planning for supplies.
• A request was made for more frequent daily housekeeping services.
• Wi-Fi service was reported as not working in the villa.

What guests love

Kuwaiti visitors appreciated the resort's tranquil location and surrounding nature, praising the friendliness and helpfulness extended by some staff members.

• The resort's good location amidst beautiful natural scenery.
• The welcoming and cooperative attitude of certain staff.
• The overall cleanliness of the facilities.

Areas to improve

Some Kuwaiti guests encountered challenges regarding the reception service and the performance of certain restaurant staff.

• The reception service was noted as being weak.
• Some restaurant staff members did not meet expectations.
• Service aspects in the restaurant could be improved.

Amenities

• Free Wifi
• Airport shuttle
• Free parking
• Room service
• Non-smoking rooms
• Facilities for disabled guests
• Restaurant
• Family rooms

Where it is

MAHMUDİYE MAH PROF SOK. İNCEBEL A TİPİ MESİRE ALANI SAPANCA /ADAPAZARI, 54600 Mahmudiye, Turkey