Haros Apart Hotel

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests appreciate the tranquil and scenic location of the apart-hotel, often highlighting its natural surroundings and the friendly, cooperative staff.

• The peaceful location offers a relaxing atmosphere away from noise.
• Staff interactions are consistently described as very friendly and helpful.
• The cleanliness of the property is well-noted.
• Guests enjoyed the greenery and good internet service.

Areas to improve

Some guests encountered issues with room amenities, such as cramped bathrooms or missing essential facilities, alongside booking arrangement challenges.

• Certain rooms were noted for being small or lacking adequate bathroom facilities.
• There were instances of insufficient bedding or amenities compared to booking details.
• A few guests mentioned a lack of daily room cleaning services.
• Some maintenance or cleanliness concerns were raised regarding specific areas.

What guests love

Saudi guests appreciate the hotel's peaceful location away from lake noise and its overall cleanliness. They highlight the good and friendly service from staff, particularly Ahmed, describing them as cooperative and helpful.

• The location offers tranquility and distance from crowds.
• Staff interactions are notably friendly and cooperative.
• The place is clean and comfortable for families.
• Internet access and green surroundings are available.

Areas to improve

Some Saudi guests encountered issues with cramped room and bathroom sizes, alongside problems with hot water availability or essential amenities like bidets. Ants were also noted, with a lack of response to requests for pest control.

• Rooms and bathrooms are described as small and inadequately equipped.
• Inconsistent hot water supply and missing basic facilities.
• Pest issues were present with unaddressed maintenance requests.
• Some bookings did not match the expected room setup.

What guests love

Kuwaiti visitors praise the overall tranquility of the apart hotel and the respectful demeanor of its owners.

• Guests enjoyed the peaceful and calm atmosphere during their stay.
• The hotel owners were commended for their welcoming and respectful hospitality.
• Visitors found the property to be beautiful and pleasing.

Areas to improve

Some Kuwaiti guests noted that room cleaning is not provided daily, which may affect comfort levels.

• The lack of daily room cleaning was mentioned as a drawback by some visitors.
• Guests would prefer daily housekeeping to maintain room tidiness.

What guests love

Omani guests enjoyed their stay at Haros Apart Hotel, highlighting the pleasant and quiet location, along with the cooperative and welcoming staff. Ample parking was also a plus.

• The good location near a tranquil river.
• The clean and well-maintained premises.
• Friendly and cooperative staff interactions.
• Convenient and spacious car parking availability.

Areas to improve

A minor point raised by some Omani visitors concerned the kitchen amenities provided.

• Insufficient cooking utensils were noted.

Amenities

• Dining table
• Cleaning products
• Dryer
• Kitchenware
• Electric kettle
• Washing machine
• Microwave
• Refrigerator

Where it is

Saadet mah.Haros Apart Evleri. Uzungöl / TRABZON, 61100 Uzungöl, Turkey