Hermanos Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Guests appreciate the hotel's prime location, offering convenient access to transportation and city centers, along with friendly and helpful staff members.
- The strategic location near transport links and key areas.
- Welcoming and friendly receptionists and bar staff.
- Spacious and comfortable rooms providing a pleasant stay.
Areas to improve
Some guests encountered issues with room cleanliness, including unchanged bed linens, alongside concerns about breakfast variety and quality.
- Bed linens were not changed during the stay.
- Breakfast quality and variety were found lacking.
- Certain staff members were perceived as unfriendly.
What guests love
Saudi guests appreciate the hotel's convenient location, offering easy access to the city center and transport links.
- The hotel provides spacious rooms suitable for families and solo travelers.
- Guests noted the proximity to the tram station, city center, and dining options.
- Staff members were highlighted for their helpfulness and service.
Areas to improve
A few Saudi visitors encountered issues with the internet service and the demeanor of some reception staff.
- Some guests reported that the internet connection was not reliable.
- The attitude of one receptionist was described as unwelcoming.
- Internet connectivity was a point of concern for some.
What guests love
Omani guests appreciate the hotel's convenient location and comfortable accommodations, making it a pleasant base for their stay.
- The hotel boasts a strategic location that offers easy access to various attractions.
- Many visitors find the rooms to be comfortable and conducive to a peaceful stay.
- Guests noted the ease of reaching nearby services and points of interest.
Areas to improve
Some Omani visitors encountered issues with cleanliness and staff attentiveness, noting a lack of bedsheet changes and unwelcoming staff interactions.
- There were reports of bedsheets not being changed during multi-day stays.
- Some guests perceived the staff's demeanor as overly serious and not welcoming.
- The overall hospitality level was described as falling short of expectations.
- A few guests mentioned small room sizes or functional issues with facilities.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- City view
- View
- Cleaning products
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bicycle rental
- Live music/Performance
- Tour or class about local culture
- Happy hour
- Themed dinners
- Walking tours
- Seating area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Snack bar
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kids' meals
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
Where it is
Çakırağa Mah. Manastırlı Rıfat Sok.No:25 Aksaray, Fatih, 34000 Istanbul, Turkey