Hilton Dalaman Sarigerme Resort & Golf

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests praise the resort's diverse facilities and good services, highlighting the quality of food and the staff's welcoming demeanor.

• A variety of activities and pools cater well to all age groups.
• The dining options offer good quality and a pleasing selection.
• Staff are noted for their friendly and professional service.
• The resort boasts an attractive location and fine facilities.

Areas to improve

Some guests encountered room maintenance issues, including air conditioning problems or cleanliness concerns, alongside minor disturbances.

• Certain rooms experienced air conditioning malfunctions during specific hours.
• Comments were made regarding the standard of room cleanliness post-daily service.
• Minor disturbances were noted from room doors.
• One guest reported their room access card failing multiple times.

What guests love

Saudi guests appreciated the resort's good facilities and professional, friendly staff, highlighting the quality and variety of food offered.

• Guests enjoyed the great facilities, including pools and the beach, alongside a diverse food selection.
• The staff's professionalism and helpfulness were praised, particularly in spa and Turkish bath services.
• Many Saudi visitors found the resort's location to be good value for money.

Areas to improve

Some Saudi guests encountered issues affecting room comfort, such as disruptive door sounds and air conditioning malfunctions during specific hours.

• The sound of room door buzzers was noted as annoying, particularly for families with infants.
• A few guests felt the stay's value was high relative to expectations, with comments on room furnishings.
• Some visitors experienced problems with room access cards and the hotel app, alongside rooms being distant from the lobby.

What guests love

Emirati guests value their repeat stays at the resort, praising the good food variety, engaging entertainment, and friendly staff.

• Visitors enjoyed the diverse and high-quality food options available.
• The variety of planned entertainment added to the lively atmosphere of the stay.
• Guests found the staff to be very welcoming, and the large property kept them engaged.

Areas to improve

Some Emirati guests reported concerns regarding room cleanliness, noting that daily servicing was not as thorough as expected.

• Visitors indicated that the room cleanliness did not meet expectations.
• There was a perceived lack of deep cleaning, such as vacuuming, in rooms and bathrooms.
• Daily room service was observed to be limited to changing towels and bed sheets.

What guests love

Kuwaiti guests appreciated the resort's elegant facilities, highlighting the diverse swimming pools and the quality of the food.

• Visitors enjoyed the multiple swimming pools.
• The quality of the food was well-regarded.
• Guests praised the overall luxury of the resort.

What guests love

Qatari guests appreciated the warm and efficient service from the staff at Hilton Dalaman Sarigerme Resort, praising the variety of activities and facilities.

• Staff service was commendable, showing genuine warmth, efficiency, and care for guests.
• Multiple swimming pools and a wide range of activities catered well to all guests.
• Dining options were plentiful and delightful, with good variety across restaurants.

Areas to improve

Overall, Qatari guests had a very positive experience, with the resort exceeding their expectations and no significant issues reported during their stays.

• No notable negative aspects were mentioned by guests during their stays.
• The overall experience positively exceeded expectations.
• No significant drawbacks were highlighted in the guest feedback.

Amenities

• Toilet paper
• Towels
• Additional toilet
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe

Where it is

Sarıgerme Turizm Bölgesi, 48610 Dalaman, Turkey