Hilton Garden Inn Balikesir

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently highlight the hotel's prime central location, making it a convenient base for exploring the surrounding area.

• Rooms are noted for being spacious and clean, with modern technology enhancing the stay.
• The hotel offers convenient underground parking facilities for guests.
• Staff are commended for their helpfulness and prompt responses.
• Breakfast is considered good, and the hotel manager's warm welcome is appreciated.

Areas to improve

Some guests encountered challenges with car access and noted minor service issues requiring attention.

• Reaching the hotel by car can be difficult, with guests needing to manage luggage from the basement parking.
• Occasional issues with room service were reported, including missing toiletries and overlooked details.
• Assistance with luggage is not provided, and communication with the hotel can be slow.
• The hotel's location within the old market was mentioned as potentially less scenic than other city areas.

What guests love

Saudi guests appreciate the hotel's prime location in the city center, making it a convenient choice for their stay.

• The central location of the hotel is praised.
• Room sizes are noted as good and comfortable.
• Private basement parking facilities are available.

Areas to improve

Some Saudi guests noted areas for service improvement, particularly the absence of assistance with luggage handling.

• The hotel lacks assistance for transporting luggage to rooms.
• The absence of a swimming pool is noted.
• Some visitors wished for luggage assistance services.

What guests love

Emirati guests appreciated the new hotel, highlighting the personal welcome from the manager and the cooperative service from the staff.

• Rooms are spacious and comfortable, offering a pleasant stay.
• The breakfast meal was very good and well-received by visitors.
• Convenient and ample parking is available beneath the hotel.

Areas to improve

While Emirati guests enjoyed their stay, some noted that the hotel's location in the old market might not be ideal.

• A specific seating chair in the room was cramped and uncomfortable.
• The old market location may not suit those seeking more picturesque city areas.

What guests love

Kuwaiti guests appreciate the comfort and cleanliness at Hilton Garden Inn Balikesir, noting its good central location.

• The hotel offers good comfort for guests.
• Visitors praise the high standard of cleanliness.
• The central location provides easy access to dining and shopping.
• Prompt responsiveness to guest requests.

What guests love

Qatari guests appreciate the hotel's prime city center location, making it an ideal base for exploring the surrounding area.

• Rooms are noted for being spacious and clean, featuring modern technology for guest convenience.
• The central location offers easy access to nearby markets, restaurants, and cafes.
• Convenient parking is available, enhancing the ease of travel for visitors.

Areas to improve

Some Qatari guests encountered issues related to room service and communication with hotel management.

• There were instances of missing bathroom amenities and a lack of attention to minor room details.
• Communication with the hotel via email proved to be difficult.
• Assistance with luggage was not readily available upon arrival or departure.

Amenities

• Free toiletries
• Hairdryer
• Shower
• Refrigerator
• Desk
• Flat-screen TV
• Telephone
• TV

Where it is

Haciilbey Mah Anafartalar Cad 48/1, 10010 Balıkesir, Turkey