Hirande Uzungöl

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the convenient location near Uzungöl lake and surrounding amenities, highlighting the helpfulness and responsiveness of the staff, particularly Ahmed.

• The location is very close to the lake and shops, offering a peaceful atmosphere away from noise.
• Guests commend the staff's friendly and cooperative attitude, especially Ahmed, for their attentive service.
• The apartments are noted for being clean and well-arranged, providing suitable space for families.
• Convenient parking and useful amenities like a washing machine are appreciated.

Areas to improve

Some Arab guests encountered issues with cramped room and bathroom sizes, alongside occasional remarks about cleanliness standards or unpleasant odors.

• Certain rooms and bathrooms are described as small and cramped, not meeting some guests' expectations.
• Instances of cleanliness issues were noted, including unpleasant smells or insufficient cleaning.
• Some guests mentioned weak Wi-Fi signals or problems with amenities like air conditioning or ventilation.
• A few visitors felt the prices were high relative to room size or services provided.

What guests love

Saudi guests appreciate the convenient location of the apartments, close to Uzungöl lake and nearby services, along with good cleanliness and friendly staff interactions.

• The ideal location near the lake and shops offers easy access for everyone.
• Guests praise the staff's attentive service, especially Ahmed, for their cooperation and kindness.
• The apartments are noted for their cleanliness and tidiness, providing a comfortable stay for families.
• Availability of parking and amenities like a washing machine and kitchen are appreciated.

Areas to improve

Some Saudi guests noted the small size of rooms and bathrooms, weak Wi-Fi signal, and minor issues with maintenance or ventilation.

• Some visitors mentioned that rooms and living areas felt smaller than depicted in photos.
• A weak Wi-Fi signal was occasionally reported by guests.
• The bathrooms were described by some as narrow or lacking adequate ventilation.
• Comments were made regarding the need for more thorough cleaning or the presence of insects.

What guests love

Emirati guests appreciate the spacious accommodations, well-suited for larger families, and the tranquil location offering pleasant mountain views.

• Rooms are equipped with air conditioning and multiple bathrooms, alongside basic kitchen amenities.
• Visitors commend the staff's kindness and willingness to fulfill extra requests.
• Guests value the proximity to the mosque and the overall peaceful atmosphere.

Areas to improve

Some Emirati guests encountered cleanliness issues, including unpleasant odors and unaddressed cleaning requests, alongside instances of poor staff conduct.

• Unpleasant smells were noted in kitchens and apartments, with cleaning processes found insufficient.
• A few visitors reported a lack of air conditioning in bedrooms and direct sunlight disturbing sleep.
• Guests mentioned the absence of basic hospitality services like water and coffee, and moldy bathroom amenities.

What guests love

Kuwaiti guests highlight the convenient location and beautiful views, with special praise for the helpful staff member Ahmed who provided valuable assistance.

• The location is ideal, close to amenities, offering a peaceful environment for stays.
• Apartments are equipped with effective air conditioning and suitable spaces for small families.
• Cleanliness and prompt service responses were positive aspects noted by guests.
• The polite demeanor and continuous assistance from staff member Ahmed were appreciated.

Areas to improve

Some Kuwaiti guests noted the small size and outdated bathrooms, along with comments on old kitchenware and some uncomfortable furniture.

• Bathrooms are very small and not renovated, causing some inconvenience.
• Kitchenware is old, and the wooden balcony chairs are uncomfortable.
• Some rooms are small, and the beds are not sufficiently comfortable.
• Food odors in the property and noise from neighbors were noticeable.

What guests love

Qatari families visiting Hirande Uzungöl reported a very positive experience, highlighting the cleanliness of the property and the responsive, helpful nature of the staff.

• The accommodation maintained a high standard of cleanliness.
• Staff were noted for their quick responses and helpfulness.
• Families enjoyed their stay, finding the service satisfactory.

What guests love

Omani guests appreciate the hotel's prime location near Uzungöl lake, along with its general cleanliness and available amenities.

• Staff interactions, especially with Ahmed, were very friendly and helpful.
• The location is ideal, close to the lake and markets, offering easy access.
• Sufficient and easily accessible parking is available for vehicles.
• The cleanliness of the place and its common facilities was very good.

Areas to improve

Some Omani guests noted certain drawbacks concerning room size, accommodation cost, and specific facilities.

• Some rooms were noted as being small in size.
• The cost of accommodation was considered high relative to the services provided.
• Noise disturbances were reported from adjacent rooms in the evening.
• A lack of certain basic amenities, such as toothbrushes, was mentioned.

Amenities

• Dining table
• Cleaning products
• Stovetop
• Oven
• Kitchenware
• Electric kettle
• Kitchen
• Microwave

Where it is

Uzungol Mah. Serce Sok. No:122, Caykara, Uzungol, 61940 Uzungöl, Turkey