Holiday Inn Bursa - City Centre by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests consistently praise the hotel's central location and proximity to amenities, alongside the staff's welcoming nature and helpful service.

• The hotel boasts a prime location in the city center, offering easy access to shopping, dining, and attractions.
• Guests frequently commend the staff for their kindness and helpfulness, providing efficient assistance and a warm atmosphere.
• The cleanliness of the rooms and common areas is a notable highlight mentioned by many visitors.
• Many travelers find the rooms comfortable, noting the quality of the beds and room amenities.

Areas to improve

While most guests report a positive experience, a few noted areas for improvement, such as room updates or breakfast variety.

• Some guests indicated that certain rooms could benefit from updates or refurbishment.
• A small number of visitors mentioned that breakfast options could be more varied.
• A few guests noted that street noise might be audible in the rooms.
• Some travelers felt the accommodation price was relatively high when breakfast was not included.

What guests love

Saudi visitors praise the hotel's good central location and proximity to shopping and services, alongside the friendly and comfortable service provided by the staff.

• The hotel boasts a strategic location, facilitating easy access to shopping areas and attractions.
• Staff members stand out for offering a warm welcome and good assistance to guests.
• Rooms are noted for being clean and well-equipped for a comfortable stay.
• Guests highlight the hotel's accessibility and comprehensive services.

Areas to improve

While most Saudi visitors praised their experience, some pointed out areas for improvement, such as room updates or more diverse breakfast options.

• Certain rooms could benefit from updates to align with modern standards.
• Some guests mentioned that breakfast options could be more varied.
• The parking area was noted as being limited and small.
• A few guests indicated that the gym facilities are small and lack a swimming pool.

What guests love

Emirati guests praise the hotel's good central location, proximity to shopping and attractions, and the warm, helpful service provided by the friendly staff.

• The strategic location is ideal for easy city exploration.
• Staff are welcoming and cooperative, ensuring a comfortable stay.
• Good cleanliness of facilities and rooms contributes to guest comfort.
• Some guests noted the quality of the available food.

Areas to improve

Some guests found the hotel slightly expensive, particularly without breakfast included, with comments noting a need for improved carpet cleaning and a wish for a swimming pool.

• The price is considered somewhat high, especially when breakfast is not included.
• A need for deeper cleaning of room carpets was noted.
• Some guests expressed a desire for the hotel to have a swimming pool.

What guests love

Kuwaiti guests found the Holiday Inn Bursa - City Centre to be a pleasant hotel, highlighting its convenient location and the welcoming nature of its staff.

• The hotel's cleanliness, including rooms and facilities, was frequently praised.
• Staff members were consistently described as helpful and attentive.
• Guests appreciated the hotel's prime location for easy access.
• Comfortable beds and effective air conditioning were noted positively.

Areas to improve

While the overall experience was positive, a few Kuwaiti guests noted specific areas that could be improved for enhanced comfort.

• One guest mentioned an issue with access to a supply room between connected rooms.
• The quality of some beds was reported as not meeting expectations.
• A guest did not find the room's view to be satisfactory.

What guests love

Qatari guests found the Holiday Inn Bursa - City Centre to be a hotel offering good value and a prime location. They highlighted the ease of access to historical Ottoman sites and the overall quality of services.

• The hotel's location is ideal for exploring significant historical landmarks.
• Staff service was friendly and professional, leaving a very good impression.
• Rooms and facilities, including the rooftop, were noted for their cleanliness and appealing design.
• Food quality and the overall price of the hotel were satisfactory.

Areas to improve

Some Qatari guests noted a lack of essential religious amenities for Muslim visitors.

• A prayer mat was not provided in the rooms.
• The Qibla direction was not clearly indicated.

What guests love

Bahraini guests found the hotel's prime location and proximity to key amenities convenient, praising the friendly service and attentive staff.

• The hotel's strategic location makes it an ideal base for exploring the city.
• Staff members are very cooperative and provide good personal service.
• The hotel maintains a high standard of cleanliness with a pleasant scent.

Areas to improve

While most Bahraini guests had a positive experience, a few noted that the room sizes could be perceived as small by some visitors.

• Some rooms were noted as being a bit small in size.
• No other significant negative feedback was reported.

What guests love

Omani guests appreciate the hotel's prime central location, offering convenient access to dining, shopping, and transport links.

• Staff are frequently praised for their helpfulness and friendly service.
• Rooms are noted as clean and comfortable, with families appreciating connected room options.
• The location is ideal for exploring the surroundings on foot.
• Complimentary parking is a valued amenity for visitors.

Areas to improve

A few guests mentioned that street noise can be audible within the rooms.

• Booking rooms on the opposite side is suggested to mitigate street noise.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Ulu Mahalle Ulubatlı Hasan Bulvarı No 44 Osmangazi, 16220 Bursa, Turkey