Holiday Inn Sisli by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently praise the hotel's convenient location, noting its convenience for accessing shops and transport, alongside commendations for the staff's helpful and welcoming service.

• Staff members are consistently highlighted for their kindness and support, particularly those in guest relations and reception.
• The hotel's prime location is a significant advantage, offering easy access to shopping centers and public transportation.
• Rooms are generally found to be clean and comfortable, with daily housekeeping services appreciated.
• Guests often mention the good breakfast selection and the availability of amenities like a gym.

Areas to improve

A few guests noted operational issues such as ineffective air conditioning and occasional service shortcomings, alongside observations about room maintenance and noise.

• Some guests reported that the air conditioning in their rooms was not functioning optimally.
• There were comments regarding room service, with some finding its operating hours restrictive or its quality inconsistent.
• Several visitors mentioned noise disturbances, either from nearby construction or from sound leakage between rooms.
• Feedback included points about dated furniture, occasional cleaning lapses, and the absence of certain amenities like bidets.

What guests love

Saudi guests appreciate the hotel's prime location near essential amenities and praise the staff's welcoming nature and helpful service.

• The strategic location offers convenient access to restaurants, shops, and public transport.
• Staff professionalism and helpfulness are frequently highlighted, with specific thanks to reception members.
• Rooms are noted for good cleanliness and adequate space for a comfortable stay.
• Good facilities like fast Wi-Fi and a gym are available.

Areas to improve

Some Saudi guests encountered issues with maintenance and room service, alongside comments about dated furniture and noise disturbances.

• Some experienced air conditioning malfunctions or noise from nearby construction.
• Room service has limited hours, and some furniture appears old and in need of updating.
• Minor cleaning issues like fingerprints were noted, along with a lack of certain basic amenities.

What guests love

Emirati guests appreciate the hotel's prime location, convenient access, and the cleanliness and efficient service provided by the helpful staff.

• The location is good, close to malls and dining, with easy transport links.
• Rooms are spacious and clean, complemented by prompt room service.
• Staff are friendly and helpful, offering valuable assistance to visitors.
• Breakfast is good and varied, providing a pleasant experience.

Areas to improve

Some Emirati guests encountered challenges due to surrounding construction affecting access and parking, alongside issues with room assignments and service charges.

• External construction caused some inconvenience and difficulty accessing the entrance.
• There were issues with room allocation and perceived price discrepancies.
• Certain services, like pool access or late checkout, incurred extra fees.
• Air conditioning and soundproofing were noted as areas needing improvement.

What guests love

Kuwaiti guests appreciate the hotel's prime location, convenient for shopping and exploring, along with the friendly and helpful service from the staff.

• The location is good for shopping and nearby attractions.
• Staff members are consistently friendly and helpful.
• Rooms are quiet and offer a comfortable stay.
• Complimentary on-site parking is available.

Areas to improve

Some Kuwaiti guests noted noise disturbances between rooms and the hotel's slight distance from the metro station.

• Noise from adjacent rooms can be noticeable.
• The hotel is a little far from the metro.
• Air conditioning performance was not satisfactory.

Amenities

• Private bathroom
• Terrace
• Coffee house on site
• Fruit
• Wine/Champagne
• Bar
• Restaurant
• Invoice provided

Where it is

Halaskargazi Cad. No: 206 , Sisli, 34360 Istanbul, Turkey